[access-uk] Re: Increasingly frustrated with overdrive!
- From: "Aedan O'Meara" <aedanomeara@xxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Tue, 21 Oct 2014 12:00:37 +0100
Hi,
I am using Overdrive on my win8 laptop for months now.
Aedan.
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
hotscot72
Sent: 21 October 2014 10:23
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Increasingly frustrated with overdrive!
Hi Elenor, Like you I have about a week or so left on my free months trial, and
I have been very disapointed in that I have not been able to use my new
windows8 laptop system on the trial, as the Overdrive app for the windows8
systems is not yet available, and therefor, I cannot use the laptop for
downloading audio books.
Billy
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Eleanor Martha Burke
Sent: 21 October 2014 09:30
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Increasingly frustrated with overdrive!
I did weeks ago regarding my subscription and needless to say I never had a
response. I did have one response weeks ago when I made my initial complaint
about not hearing but then silence!!! I had been offered a free trial period
and asked if the dates could be altered as I was in the middle of university
exams. I think by now I have about a week free trial left because to date I
was unable to take up this free offer. I was also to hear back regarding my
local authority but again a huge silence!!!
----- Original Message -----
From: "Muhsin, Louisa" <Louisa.Muhsin@xxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Tuesday, October 21, 2014 9:09 AM
Subject: [access-uk] Re: Increasingly frustrated with overdrive!
> Morning everyone,
>
> If anyone would like any help, please do email Overdrive@xxxxxxxxxxx.
> If you would prefer a call just put this in the message and we can
> ring you back.
>
> Best,
> Louisa.
>
>
> Louisa Muhsin
>
> RNIB Overdrive - now available from RNIB online shop
>
> Reading Services Digital Manager, Solutions Team
>
> RNIB (Royal National Institute of Blind People)
> 105 Judd Street, London WC1H 9NE
>
> M: 07748 147309
> e: louisa.muhsin@xxxxxxxxxxx
> w: www.rnib.org.uk
>
> Join us on Facebook: www.facebook.com/rnibuk Follow us on twitter:
> www.twitter.com/rnib
>
> Have you listened to RNIB's Insight Radio today ? Join us on Freeview
> 730, online at www.insightradio.co.uk via the TuneIn or Radio Player
> apps or on Sky 888.
>
>
> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
> Behalf Of Iain Lackie
> Sent: 20 October 2014 23:15
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: Increasingly frustrated with overdrive!
>
> And if you have a problem, someone will actually get back to you.
>
> Iain
>
> -----Original Message-----
> From: Steve Nutt
> Sent: Monday, October 20, 2014 10:39 PM
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: Increasingly frustrated with overdrive!
>
> Hi,
>
> Are you kidding? RNIB and Overdrive could learn a lot from Audible.
> They are fantastic and even have an accessibility team. They even
> make their betas certainly on Android, public, so we can feed back
> before release of the next version.
>
> All the best
>
> Steve
>
> --
> Computer Room Services
> 77 Exeter Close
> Stevenage
> Hertfordshire
> SG1 4PW
> Tel: +44(0)1438-742286
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> Email: steve@xxxxxxxxxxxxxx
> Web: http://www.comproom.co.uk
>
> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
> Behalf Of MJ Williams
> Sent: 20 October 2014 21:48
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: Increasingly frustrated with overdrive!
>
> Speaking personally, the £50 membership fee would've been better
> spent on something more fruitful, eg, betting on landslide election
> results for the Lib Dems, you get the idea.
> I'm sorry, I don't wish to be deliberately rude, only one does not
> expect such lamentably substandard service from the very organisation
> whose raison d'etre is the betterment of living conditions for the
> blind and partially-sighted in this country. Instead, what we have is
> an organisation, a commercial concern to all outward appearances,
> engaged in some of the worst forms of capitalistic practices while
> still claiming to be a charity. Audable isn't a charity, yet, they
> seem to do a far better job to judge from the level of praise they
> regularly receive from members on this list and elsewhere. I could go
> on, but I've ranted enough. Thank you for listening. <smile>
> Sincerely, Matthew At 19:00 20/10/2014, you wrote:
>>I feel your pain, wish I had not spent the
>>£50.00 but thought it was worth a try, no titles take my fancy yet
>>so haven't experienced what you are at the moment.
>>
>>On 20/10/2014 18:22, Alistair wrote:
>>>Hi folks,Still having serious issues with this programme on my
>>>pc,despite contacting RNIB overdrive team I find myself on the verge
>>>of deleting the damn thing! spent a lot of time searching for authors
>>>and books from the RNIB overdrive page, ensured the spelling was
>>>correct only to have my searches returned as errors or not found!
>>>which is odd as they were there at the llaunch of the app! Secondly,
>>>after signing in, I try to download a title, so click borrow, then
>>>click download mp3, only to be told that this is a master open
>>>document file and where do I want to save it? The mp3 book does not
>>>download!Where am I going wrong?I have read the RNIB notes and
>>>endeavour to follow them correctly!I should add that this is a pc
>>>problem only as I’ve already given up on the Ipod as a bad
>>>job! For some reason I successfully use my Ipad Air to download a
>>>book, it would however be nice to use the pc! Anyone else experience
>>>this?
>>>
>>>BEST!
>>>
>>>Alistair
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