Just wondering whether anyone uses M and S. Tracey and myself are having
problems with their website.
Jo
From: Clive Lever (Redacted sender "clive.lever" for DMARC)
Sent: Friday, November 25, 2016 2:37 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Inaccessible emails about Black Friday deals.
Hi all,
In the past few days, two of my favourite retailers, Richer Sounds and HMV,
have sent me emails showing details of Black Friday
where the substance of the info about the bargains are conveyed through
unlabelled graphics. In each case, you click on the graphic in the
email, to be taken to a webpage where, once again, the meat of the bargain info
is unreadable with screenreaders. I’ve been in touch with
HMV about this, and have met with a very positive response. This afternoon, I
plan to try to get a similar response and a positive outcome from Richer Sounds.
If any of you have received similar emails, not spam, from shops from which you
often buy, please send them to me off list. I’m quite happy to contact those
companies in the same way, to see if I can achieve improved communication for
us.
If necessary, I can produce MP3’s of Jaws reading the contents of the emails,
and post it to the companies concerned, so that they can hear for themselves
the uninformative nature of the message content when spoken by a screenreader.
Please email:
clive@xxxxxxxxxxxxxxxx
Best,
Clive
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