[access-uk] Re: Improvements to Natwest Online Banking

  • From: "Douglas Harrison" <harrisondf@xxxxxxxxxxxxxx>
  • To: access-uk@xxxxxxxxxxxxx
  • Date: Thu, 08 Sep 2005 07:52:10 +0100

Vanja,
When NatWest last made changes (2003 I think) I initially had considerable 
difficulty 
with the  site although I gradually got used to it. I raised the matter with 
Julie Howell of 
RNIB and she  had meetings with NAtWest staff.  It looks as if the suggestions 
for 
improvement have been acted upon, although perhaps a little slowly.  


Douglas


On 7 Sep 2005 at 22:28, Vanja Sudar wrote:

> As someone who's been using natwest webstite very regularly anyway, I
> didn't 
> have too many problems using the old site, but I must admit the new
> website 
> is very good and I had no problems at all using it and out of all the
> banks 
> I'm with I think that natwest site is definitely the best outthere.
> Vanja
> 

--

Douglas Harrison


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