Hi all, I'm trying to explain to my friend about GMail, but I'm having a hard time to explain to her how the Pop server works without being too technical. How can I explain to her this in non-technical language? You see, at the moment she thinks that downloading e-mails via pop sounds difficult as she thinks you've got to delete the messages. I agree, Imap can be messy as you've got to download separate folders and all messages can only be downloaded one at a time, unlike pop. Also, with Imap, deleted messages are shown by default, hence the assumption that it's the same with Pop. I know this isn't true, but I Guess without explaining or showing her it would be hard to believe. The reason why I'm asking is because she currently uses Outlook Express to access her college mail, through Imap, and we were just chatting on MSN about how I retrieve e-mails using GMail's pop server. The reason I'm finding this difficult is because she's never heard of, or used, Pop before. I'm not trying to encourage her in any way to sign up to GMail; I just want to know how, if possible, I could explain Pop to her, as well as the differences between Imap and Pop. Also, is it better to demonstrate how I retrieve e-mails via Pop instead of, or as well as, explaining it to her? Thanks and sorry for the long post.