Hi Andrew Yes, I updated to the latest firmware, then as a safeguard I restored the iPod back to the factory settings, then selected English from the list of available languages, and copied music onto it. The iPod itself works just fine without the i-tel. Have sent this one back to Cobolt and asked them to send me another one. ----- Original Message ----- From: Andrew Hodgson To: access-uk@xxxxxxxxxxxxx Sent: Sunday, July 20, 2008 10:17 PM Subject: [access-uk] Re: I-Tel Hi Brian, Not sure on this one but on the unit I saw the I-pod cable did fit quite snugly into the Ipod. Did you check to see if the Ipod was on the latest software version? Andrew. From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Brian Hartgen Sent: 19 July 2008 15:59 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] I-Tel Hi Has anyone got the new i-tel product from Cobolt working with their iPod yet please? I have one here for testing purposes, and I have spent a good part of this afternoon trying to use it and I cannot get any speech from it. According to the instructions, connecting it to the iPod is meant to cause the i-tel to emit some beep sounds following which it will announce the version number and the name of the iPod. With this unit none of those things happen. One thing I have noticed which no-one has commented upon yet is that the connector used to connect the i-tel to the iPod does not fit snugly into the connection port. It certainly does not connect as well as a USB cable and this could well be part of the problem. I will call Cobolt on Monday first thing about this but just thought I would mention this while the subject was topical. Brian