[access-uk] Re: ISP providers
- From: "Ankers, Dave (UK)" <Dave.Ankers@xxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Wed, 30 Jan 2008 15:18:58 -0000
Roger,
Isn't Zen quite expensive.
Dave
Virgin net didn't but now it's Virgin Media the yearly contract has crept in
there as well.
A couple of friends are really singing the praises of Zen as a provider. I
understand it's a consortium set up by HSBC and Lloyds TSB banks but I don't
know any more than that at the moment. But they say it's the best thing since
sliced bread.
Roger
----- Original Message -----
From: Jackie Cairns <mailto:cairnsplace@xxxxxxx>
To: access-uk@xxxxxxxxxxxxx
Sent: Wednesday, January 30, 2008 12:50 PM
Subject: [access-uk] Re: ISP providers
Hi Phil
As you have probably read, one or two people, myself included, have had
some issues with Sky. On my current package, I get a 40GB download cap and the
speed of "up to" 8GB, though our exchange only supports 6.2 at the present
time. Sky's Customer Services team is ok, but they charge you to use the 08705
number of course.
My son, as a fanatic online gamer, thinks Sky is the worst ISP we have
used. For the things Ian and I do with broadband though, it does the job for a
fiver a month on top of the TV package we use. We are BT phone customers so
don't use Sky Talk over and above that.
I think the most crucial thing everyone has to remember with broadband
in ADSL is the "up to" clause, which could mean literally anything these days.
The other thing is that most of them will contract you for at least a year, but
I believe Virgin.net don't, which is worth a thought.
Good luck in your search.
Jackie
----- Original Message -----
From: phil stephenson <mailto:phil@xxxxxxxxxxxxxxxxxx>
To: access-uk@xxxxxxxxxxxxx
Sent: Wednesday, January 30, 2008 11:28 AM
Subject: [access-uk] ISP providers
Hi,
Due to an upcoming house move I am looking at what internet /
phone service provider I use.
I'm currently with Tiscali on their combined phone & broadband
package and have been with them for over 2 years without any problems although
I do note from some online comparisons I've done they're not the best for the
actual download speed you can get, customer service etc.
The other 2 companies I am thinking about is the new o2 package
which as an o2 pay-monthly customer gives me up to 8mb download speed for £7.50
per month or Sky with their combined tv, broadband and phone package.
I guess my question is what experiences (positive and negative)
people have of sky and o2 and if they're any other providers people would
recommend?
I do have a few essentials however like an unlimited download
allowance and keeping the phone line rental with Bt as it's a rented property
we're going into.
I await your valued feedback as ever!
many thanks,
Phil
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