[access-uk] Re: ISP providers
- From: "Jackie Cairns" <cairnsplace@xxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Wed, 30 Jan 2008 12:50:58 -0000
Hi Phil
As you have probably read, one or two people, myself included, have had some
issues with Sky. On my current package, I get a 40GB download cap and the
speed of "up to" 8GB, though our exchange only supports 6.2 at the present
time. Sky's Customer Services team is ok, but they charge you to use the 08705
number of course.
My son, as a fanatic online gamer, thinks Sky is the worst ISP we have used.
For the things Ian and I do with broadband though, it does the job for a fiver
a month on top of the TV package we use. We are BT phone customers so don't
use Sky Talk over and above that.
I think the most crucial thing everyone has to remember with broadband in ADSL
is the "up to" clause, which could mean literally anything these days. The
other thing is that most of them will contract you for at least a year, but I
believe Virgin.net don't, which is worth a thought.
Good luck in your search.
Jackie
----- Original Message -----
From: phil stephenson
To: access-uk@xxxxxxxxxxxxx
Sent: Wednesday, January 30, 2008 11:28 AM
Subject: [access-uk] ISP providers
Hi,
Due to an upcoming house move I am looking at what internet / phone service
provider I use.
I'm currently with Tiscali on their combined phone & broadband package and
have been with them for over 2 years without any problems although I do note
from some online comparisons I've done they're not the best for the actual
download speed you can get, customer service etc.
The other 2 companies I am thinking about is the new o2 package which as an
o2 pay-monthly customer gives me up to 8mb download speed for £7.50 per month
or Sky with their combined tv, broadband and phone package.
I guess my question is what experiences (positive and negative) people have
of sky and o2 and if they're any other providers people would recommend?
I do have a few essentials however like an unlimited download allowance and
keeping the phone line rental with Bt as it's a rented property we're going
into.
I await your valued feedback as ever!
many thanks,
Phil
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