[access-uk] Re: Hungry House
- From: <vanja@xxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Thu, 3 Apr 2014 04:08:07 +0100
I'm sorry I'm replying with delay to this, but wasn't really monitorrying this
list properly lately.
I now know what confused me and to a degree it is my fault for perhaps not
exploring properly.
They have obviously changed the site recently. You say:
4. The next page which loaded up contained their whole menu, split into
sections, each section marked as a navigable heading - just what you would
expect. The contents of each item within a section are laid out in a table
which you can navigate in the usual way. Again, very accessible.
This was not how one used to navigate the menu sections. Before the heading of
the first menu item, there are links to different sections of the menu. Once
you would click on the link to a particular menu category only that category of
the menu E.G. starters would display, where as now all menu sections are
displaied as headdings and one does not have to click on the link even though
the links are there. So what happened to me was that even though I would click
on the link for whatever section I might want, I would see the first item of
their menu as a heading rather than the one that I wanted. Granted I should
have checked and have gone further down the page to and would have noticed that
other menu sections are already there without a need to click on them. Thanks
for pointing this out. Of course have I never used the site before I would have
probably explored it and realised what you found, but because I was used to the
prior layout I just thought that the menu selection was not updating properly.
That, of course, doesn't mean that comments we made regarding their site
shouldn't be taken in to the account and most certainly a website shouldn't be
as complicated to use, but it is good to know that it is actually usible.
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Paul Warner
Sent: 28 March 2014 22:40
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Hungry House
Using NVDA with Firefox on a Win 7 64 bit laptop, I actually managed
(eventually) to compile an order from different sections of a menu. I think I
know what the problem is and believe there is an easy way to address this.
Here is what I found:
1. On the home page of HungryHouse.co.uk, the cursor immediately went into
focus mode in the box where you type your postcode. Once entered, all of the
results were completely accessible.
2. You can filter the results by selecting the link which corresponds to the
type of cuisine you are after. I chose the Chinese filter.
3. Pressing h to jump by headings, I quickly landed on the results which
showed that 8 Chinese restaurants deliver to my address. I pressed enter on
the link which was the name of the restaurant I usually order from. So far, so
accessible.
4. The next page which loaded up contained their whole menu, split into
sections, each section marked as a navigable heading - just what you would
expect. The contents of each item within a section are laid out in a table
which you can navigate in the usual way. Again, very accessible.
5. My first item to add to the basket was a combination starter from the
Starters section. The name of the dish was announced as clickable but the
second column had a link for its price. I pressed enter on the price link.
6. The basket is actually a section at the bottom (in screen reader
terms) entitled 'My Items'. I set a placemarker at this point since I would be
coming back to the order list a few times. I found the combination starter in
the list of ordered items along with a running total.
7. Back up to the omelettes section and pressed enter on the price for a
shrimp omelette. Back down at the order list, this showed that the second item
had been added and the total had updated. So far, no problems.
8. Back up to chicken dishes for a chicken with ginger and spring onions.
Clicked on the price. This item did not show up in the order list. This looks
like the problem which has been reported in this thread.
8. The solution. What is happening in relation to some, but not all, dishes
is that the selected item is not being added immediately to the order but a
separate form is displayed right at the bottom of the page.
You can jump straight to this form by going to the bottom of the web page or by
pressing the number 6 on the long number row since this new section is the only
one at heading level 6.
This new section is displayed to ask you if you want to add rice, chips etc.
and to specify the quantity. There is an Add button in this form and selecting
this clears the form and places the selected dish in your order list.
So, you might find that selecting some dishes will result in the item being
placed immediately in the My Items order list which you should check every time
you select a dish. If the selected dish is not displayed in the order list,
then go down to the new form at the bottom of the page, make any relevant
additional selections and then select the add button.
I did not go beyond the point of compiling what would be a normal order for me
but since I found everything accessible, at least after noticing the temporary
query form at the bottom of the page for some items, I have no reason to think
that accessibility would suddenly be broken at checkout (but you never know).
Now that you know that you should be looking for a form at the bottom of the
menu page if your selection does not appear in the order list, you should be
able to compile an order. Good luck!
Paul
On 28/03/2014 20:24, Kevin Cussick wrote:
> Yes you shouldn't have to go out and get an I phone just to use this
> site!
>
> On 28/03/2014 15:25, vanja@xxxxxxxxxxx wrote:
>> That may be the case that the app is accessible, but it doesn’t mean
>> that the website shouldn’t be.
>>
>> *From:*access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] *On
>> Behalf Of *Ibrahim Gucukoglu
>> *Sent:* 28 March 2014 15:13
>> *To:* access-uk@xxxxxxxxxxxxx
>> *Subject:* [access-uk] Re: Hungry House
>>
>> Hi
>>
>> If you have an iPhone, iPod or iPad you can use the app, it's much
>> easier and our use hungryhouse all the time when I want a takeaway so
>> I have no reason or cause to complain about the service.
>>
>> Sent from my iPhone
>>
>>
>> On 28 Mar 2014, at 14:52, <vanja@xxxxxxxxxxx
>> <mailto:vanja@xxxxxxxxxxx>>
>> wrote:
>>
>> Interestingly they have just sent me a survey about what I think of
>> their website and how they’re doing. They will certainly not get a
>> positive feedback.
>>
>> Granted their competitors http://justeat.co.uk site has still a lot
>> of room for improvement as well, but at least I can use it.
>>
>> *From:*access-uk@xxxxxxxxxxxxx <mailto:access-uk@xxxxxxxxxxxxx>
>> [mailto:access-uk@xxxxxxxxxxxxx] *On Behalf Of *Vincent Thacker
>> *Sent:* 28 March 2014 12:32
>> *To:* access-uk@xxxxxxxxxxxxx <mailto:access-uk@xxxxxxxxxxxxx>
>> *Subject:* [access-uk] Re: Hungry House
>>
>> Sounds like a good one for Web Pages That Suck.
>> http://www.webpagesthatsuck.com/
>>
>> As you indicate, even the HTML is way off. The W3C validator finds
>> 125 HTML errors, plus many warnings. Term 1 fail!
>>
>> Vince.
>>
>>
>>
>>
>>
>>
>> ========================================
>> Message Received: Mar 28 2014, 09:11 AM
>> From: "Jonathan H"
>> To: access-uk@xxxxxxxxxxxxx <mailto:access-uk@xxxxxxxxxxxxx>
>> Cc:
>> Subject: [access-uk] Re: Hungry House
>>
>> Wow - where do I even begin to start with this mess. I'm a
>> sighted
>> user mainly using Chromevox for learning and testing, and it
>> wasn't at
>> all accessible. I did eventually manage to get to the results,
>> but it
>> required endless tabbing, and the results are not presented as a
>> list.
>> Not only is there no use of even the most basic ARIA
>> accessibility
>> markup, there isn't even the most basic correct use of HTML
>> tags,
>> markup and landmarks. Literally everything is wrong with this
>> page,
>> not just from an accessibility viewpoint but also the
>> encoding is
>> wrong, the developers have no clue how to optimize, the
>> markup is
>> appalling - well, I'll leave you to draw your own conclusions
>> from the
>> test report results below, but bearing in mind this won
>> Dragons Den
>> funding, I'll bet the site developers charged tens of thousands.
>>
>> ALL pages fail on almost all basic accessibility checks at
>> http://try.powermapper.com/Reports/2c6d61ee-683d-47f1-b825-60dc8d6473eb/report/map.ACC.htm.
>>
>>
>> And according to accessibility guideline checker
>> http://achecker.ca,
>> that one menu page you mentioned has 499 definite problems
>> and 1032
>> potential problems.
>>
>> The offficial W3 validator shows 65 hard fail errors.
>> http://validator.w3.org/check?uri=http%3A%2F%2Fhungryhouse.co.uk%2Fta
>> keaways%2Fsouthwark-waterloo-bermondsey-borough-se1&charset=%28detect
>> +automatically%29&doctype=Inline&group=0
>>
>>
>> It also has a mobile version of the site, but again this fails
>> and is
>> a navigation nightmare.
>> Have a try if you have any more luck with this - I didn't get
>> far on Chromevox.
>> http://hungryhouse.co.uk/~m/takeaways/fulham-parsons-green-sw61lg/Ind
>> ian/0-20
>>
>> On 27 March 2014 23:02, wrote:
>> > Hello listers,
>> >
>> >
>> >
>> > Has anyone recently tried to use http://www.hungryhouse.co.uk
>> with any
>> > screenreader. For various reasons that are not particularly
>> relevant at the
>> > moment I temporarily only have access to jaws. When clicking
>> on a restaurant
>> > you are presented with the menu. At the top there are several
>> menu
>> > categories E.G. starters, main dishes, ETC. Below the list of
>> various menu
>> > categories there is a currently selected category shown as a
>> heading and one
>> > can choose to add dishes from that particular category to
>> their basket. When
>> > you first click on the restaurant a menu category is chosen
>> as a default
>> > (usually starters or often 'most popular'). Normally, as I
>> said, you need to
>> > click on another menu category to change it, but from
>> recently, at least
>> > with jaws 15 if I click on another menu category, it doesn't
>> actually change
>> > it. As an example if clicking on
>> http://hungryhouse.co.uk/chamisse-lebanese
>> > the default category when you first click on the restaurant
>> is 'most
>> > popular', if I click on anything else such as starters or
>> main dishes when I
>> > go down to the heading the focus still stays on 'most
>> popular'. I tried
>> > using jaws cursor to click on to the different category, but
>> this didn't
>> > help. I wonder if anyone else had same issues.
>> >
>> >
>> >
>> > As I said, using latest version of jaws 15 and latest version
>> of IE 11. I
>> > also wonder if this really is a screenreader issue or if this
>> is some sort
>> > of issue with the website so if anyone is on here that does
>> not use
>> > screenreader it would be interesting to report, because if
>> this can be done
>> > successfully without a screenreader, or maybe even with other
>> screenreader
>> > this may be a jaws specific issue rather than the website.
>> Obviously it
>> > would be interesting if this happens with other browsers. One
>> solution might
>> > be to run IE in compatibility mode, but I didn't use to have
>> problems with
>> > this site on IE 11 before, though of course developers might
>> have changed
>> > something in the code to make this not function properly
>> in IE.
>> >
>> >
>> >
>> > Anyway, if anyone can test it both with jaws and another
>> > screenreader/browser please let us know.
>> >
>> >
>> >
>> > Thanks.
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