I would like to know how access companies come up with a price for service and training. £400+ a day seems rather excessive. I also wonder if 'a day' is actually 8 hours. When I first bought a computer six years ago I paid £500 for two days set up and training with Jaws. The guy turned up at around ten o'clock and left at around three o'clock. That's £50 an hour... and I was obliged to give him lunch. At the time, this was considerably cheaper than other companies too. I understand that the training that these people undertake is expensive although this guy told me that he taught himself Jaws by reading the help files. Barry --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.732 / Virus Database: 486 - Release Date: 29/07/2004 ** Going on holiday and want to halt messages? Send a message to:- ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** vacation ## d ** where ## is the number of days followed by d for days. ** For other things like digest mode, send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq