Hi List. Yesterday I tried to install a 30 day trial of SpamNet, but after persistent crashes, I gave up! Now every time I start up the PC I get the following message: C:\WINDOWS\Start Menu\Programs\Start-Up\Cloudmark SpamNet for OE.lnk The Windows Installer failed to install the program associated with this file. Please contact your system administrator. OK I tried running MSConfig and no matter how many times I do this, unchecking the relevant programme to prevent it trying to load, the message appears again and again. Each consequent visit to MSConfig Start-Up shows that the programme is checked. For some reason my efforts to uncheck are going unheeded! Oh, and I do "Apply" the change before hitting OK to launch the restart process. Can anyone tell me how to resolve this little problem? Regards. Darran ** Going on holiday and want to halt messages? Send a message to:- ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** vacation ## d ** where ## is the number of days followed by d for days. ** For other things like digest mode, send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq