Hi Mandy, As I said, I was having the same problem. George posted some instructions to solve the issue, but I saw that it did not work for you - actually it didn't work for me either. However, I did find the reason behind the problem and it appears that it results from installing Google Chrome or Firefox and then uninstalling. These browsers modify the registry, but unfortunately when uninstalled, they don't seem to revert the changes back to the original state. How comfortable are you editing the registry? It isn't too difficult, but it is a very dangerous thing to do if you are not experienced with how the registry works. John. From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Mandy Sent: 21 March 2012 23:17 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] How Do I Fix This? I am using Outlook 2010 and when I enter on a link in an email I get a message something like: This operation has been cancelled due to restrictions in effect on this computer please contact your system administrator. I am the administrator in my account settings and nobody else uses this computer so how do I fix this, please? Mandy.