[access-uk] Re: Hopefully, the final installment of the Norton saga

  • From: "Douglas Harrison" <harrisondf@xxxxxxxxxx>
  • To: access-uk@xxxxxxxxxxxxx
  • Date: Sat, 21 Aug 2004 07:17:13 +0100

Mary,
Pleased to hear that your problems seem to be at an end - wish I could say the 
same 
about my own which have something in common with them.

There is a 66.8 kb file called Product Update - (details "Adds a live command 
line so 
that Norton WMI update can be downloaded via Live Update".  I have tried 
several 
times over the last 24 hours - it downloads oK and then the screen freezes, 
with all 
buttons greyed out, as soon as it starts to install.   I can only get out via 
Task Manager. 

I just wonder whether this is really an important update anyway, or whether I 
could live 
without it!  I have just noticed in Add/Remove Programs that the version of the 
Live 
Update engine is 2.0 - and, very puzzling, it is only used rarely!    Where did 
you get 
this 2.5 from?  I have always downloaded and installed everything that was 
offered to 
me. 

I have considered things like a System Restore or uninstalling and 
re-installing NAV, 
but am uncertain where to go from here - or whether to try and forg et it!

Any suggestions would be much appreciated.  My system is XP SP1 - no Sp2 yet!

douglas
      
On 20 Aug 2004 at 21:24, mary wrote:

> When I first received the LU1844 message I was told before I did anything
> to update my live update from 1.9 to 2.5 and they would be able to solve
> the LU1844 problem more precisely.  Did that by placing a file on my desk
> top and letting it install.  Received my first live update, was then told
> to restart computer and get another live update.  That was when I received
> LU1899I left the 2.5 update on but removed one I updated sometime last
> week. I think that is about all I did.  Did a complete uninstall of System
> Works. As I said, Symantec changed the setting I have been using from
> interactive to express, and this is when the live update worked so they
> must have solved their problem and they had obviously received the
> information I sent earlier today so knew the way to solve things this end.
> 
> Regards
> 
> Mary
> ----- Original Message ----- 

--

Douglas Harrison


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