[access-uk] Help with printing envelopes

  • From: "Catherine Turner" <catherineturner2007@xxxxxxxxxxxxxx>
  • To: Access-UK <access-uk@xxxxxxxxxxxxx>
  • Date: Tue, 8 Jul 2008 20:17:58 +0100

Hi,

I want to print some envelopes from Microsoft Word.  I'm using Word
2003 and an HP Deskjet 460.  I can't get anything to print on the
envelopes.

I've tried two things.  First I wrote what I wanted on the envelope,
went into page setup, chose centred under vertical alignment, and
chose one of the preset envelope sizes and changed its width and
height to what I think mine is.  When I measure the envelopes they are
16cm wide and 11cm high (roughly - I can't measure for the
millimetres).  When I say "wide" I mean the horizontal line if you had
the stamp on the top right corner.  Nothing seems to get printed - the
printer makes noises and spits out the envelope but when I scan it
there's nothing there.

The other way I tried was from the envelopes and labels dialog; there
I chose a c6 envelope which says it's 114 x 162mm.  I pressed the
print button and this time nothing happened and the printer said it
was out of paper.

I tried realigning the envelope but still nothing happened.

This printer doesn't have a dedicated envelope tray and in the user
guide it says about printing envelopes you should load it, then select
the appropriate size from Microsoft Word.

Can anyone help/suggest anything?

Catherine
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