Please George, how and where do I find this information? Thank you for taking the time to help. Marie ----- Original Message ----- From: George Bell To: access-uk@xxxxxxxxxxxxx Sent: Monday, February 13, 2012 1:23 PM Subject: [access-uk] Re: Help with my Dymo label writer 450 Hi Mari, Have you checked what size of label the software thinks is in the printer. That's the usual reason for what you are getting. George. From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Marie Baisez Sent: 13 February 2012 11:36 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Help with my Dymo label writer 450 The plot thickens! Have managed to put label roll in, now the machine prints one label correctly but stops in the middle of the next one and the computer informs me the printer is out of paper. Any idea about what's going on here anyone? Thanks in advance. All the best, Marie ----- Original Message ----- From: Marie Baisez To: access-uk@xxxxxxxxxxxxx Sent: Monday, February 13, 2012 11:37 AM Subject: [access-uk] Help with my Dymo label writer 450 Hi all, I use this device quite often, the last few times I have, after printing the label, the printer carried unrolling labels and only stopped after 3 or 4. Then, One day, it refused to print and the computer informed me that the printer was out of paper. There was still around 30 labels on the roll. Thinking the problem was due to this fact, I took the remainder of the roll off by pressing the front button and tried to put a new roll of labels in the machine. I have only done this once or twice before as I use big rolls and always found it easy. Now the paper isn't taken in. Is there a step I've missed, trick to make this operation easier? Is it possible that the paper detector is faulty? I have had the machine for a bit more than a year, not covered by guaranty anymore, is it worth repairing? how can I be sure it has gone wrong and not just me not operating it properly? I'm told a blue light is flashing continuously on the front of the device. Comments, thoughts, advice more than welcomed. All the best Marie __________ Information from ESET NOD32 Antivirus, version of virus signature database 6879 (20120213) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com __________ Information from ESET NOD32 Antivirus, version of virus signature database 6879 (20120213) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com __________ Information from ESET NOD32 Antivirus, version of virus signature database 6879 (20120213) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com __________ Information from ESET NOD32 Antivirus, version of virus signature database 6880 (20120213) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com