Hi Mary
Oh I completely forgot about LBC LOL, yes well if you follow the instructions
in the knowledgebase article, that will tell you how you can look at the
different subscriptions you have and manage them.
On 30 May 2018, at 18:49, Mary Tottle <mary@xxxxxxxxxxxx> wrote:
Hi Ibrahim,
It was a subscription to LBC podcasts, which you can still pay for, only now
you can listen for free for a week so have decided to do this. Think I
subscribed via Apple though. Yes I definitely did as I have just remembered
I receive an email saying my account has been charged. Sorry my brain is on
go slow today as I have had a very bad tech day.
Will let you know how I get on.
Original message:
Hi Marie
Podcasts should be free, so I’m surprised you’re paying for them unless you
mean something else. Let me know if you have any joy with the information I
have provided you with, if that doesn’t help, we may need more information
so we can help you better. Take care.
On 30 May 2018, at 18:15, Mary Tottle <mary@xxxxxxxxxxxx> wrote:
Thanks Ibrahim, it was so long ago that I subscribed to one of the podcasts
that I have forgotten how I subscribed now but at least you have given me a
starting point.
Thanks very much. Will now go and search.
Original message:
Hi Mary.
Are we talking about in-app subscriptions (services you subscribed to
through apps you downloaded through the Apple app store)? If so, you can
find these in your subscriptions page in your account. You can follow the
steps in this Apple knowledge base article:
https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fsupport.apple.com%2Fen-gb%2FHT202039&data=02%7C01%7C%7Cf6db69b055654456e0a708d5c650f9ac%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636632973436310993&sdata=JrZBq0smMSsppdZcHxdK90dVnrj0lT3UnJkPi0maBXc%3D&reserved=0
If you are talking about subscriptions you made through your phone to
providers using text messages or mobile billing agreements, you will have
to contact those companies directly; they will usually send information
periodicly to you to advise you that you are being billed, for how much
and a means to opt out of the service. If you are still unsure, contact
your mobile provider and they should be able to provide further
information about any subscription charges that you are paying.
All the best and hope this helps.b> -----Original Message-----
From: access-uk@xxxxxxxxxxxxx <access-uk@xxxxxxxxxxxxx> On Behalf Of Mary
Tottle
Sent: 30 May 2018 16:28
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Help with finding subscriptions on iPhone
Hi,
Where do I find which services I am subscribed to on my phone? I would
like to unsubscribe from a couple of things but am unable to find where to
go using my phone. I do not have iTunes on my computer.
Regards
Mary
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