Hi Wendy - Well, yes, this is pretty much what was happening to me, in that WMP would unload JFW, and I use to be able to use a hot key to get it back, but I find now, there are times when even this doesn't work, but I'll look at the website, so thanks for posting it - Andy ----- Original Message ----- From: "Wendy Sharpe" <w.sharpe@xxxxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Friday, February 15, 2008 5:25 PM Subject: [access-uk] Re: Help with drivers please | Andy | | Are you using JAWS? You mention Windows Media Player and your computer | freezing. I wonder whether it is the same problem as I have with WMP. When | I launch WMP it somehow unloads JAWS, thus leaving me with no speech | wondering where to go. At first I thought it was a computer hang, but when | I pressed windows key and M for the desktop and then J for JAWS, JAWS was | reloaded. | | The other day I found an extremely comprehensive guide to using WMP on the | following site: | | http://vip.chowo.co.uk/wp-content/uploads/jaws/Windows-Media-Player-11-Guide | .html | | Many thanks to the author, and I think, Andy, you may find some explanation | of the problem, as there are some bugs in WMP which David warns about and | gives tips. | | I do hope this helps. | | Wendy | | -----Original Message----- | From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of | Andy Collins | Sent: 15 February 2008 16:27 | To: access-uk@xxxxxxxxxxxxx | Subject: [access-uk] Re: Help with drivers please | | Hi George - | | This feels a bit scary then, if I listen to some people, they say "make sure | | all your drivers are up to date" but in the case of the ATI drivers it sound | | best to leave well alone. I'm trying to sort out this problem I have when | trying to rip music cds, or use Windows Media Player, where my PC keeps | freezing, and was wondering if the ATI drivers might be causing the problem? | | The scan of my PC for drivers produced an update driver for my serial bus; | could installing this create problems too? | | These websites recommending an update to drivers make it all sound so easy, | but it isn't in reality <smile> - | | Andy | ----- Original Message ----- | From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx> | To: <access-uk@xxxxxxxxxxxxx> | Sent: Friday, February 15, 2008 4:11 PM | Subject: [access-uk] Re: Help with drivers please | | || Hi Andy, || || You don't need to uninstall the old ATI drivers, but I'd be || a shade wary about installing new video drivers without || sighted help to hand. It will most likely break the video || chain to your screen reader, leaving you without speech, and || the necessity to re-install your screen reader. || || George. || || -----Original Message----- || From: access-uk@xxxxxxxxxxxxx || [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Andy Collins || Sent: Friday, February 15, 2008 3:34 PM || To: access-uk@xxxxxxxxxxxxx || Subject: [access-uk] Help with drivers please || || Hi all - || || I'm pasting my message from yesterday here again, as it got || no responce, and || I'm sure there are people on this list that can help, so || please do if you || can, it's always apreciated. || || Start of message: || || Hi all - || || Ok, a scan of my PC tells me that certain drivers need || updating, and I'm || trying to understand quite what to do, and what I need to || download! || || When I click on the link from driveragent.com to update the || driver, the page || that comes up says: || || "The following packages will provide display drivers and || capture drivers || that can be used with various video capture programs." || || And then it lists what is in the package, the first thing || being the display || driver, is this all I'll need, or will I need the rest of || the package that || includes things like 'catalyst control centre' or the 'WDM || Integrated || Driver.' || || Can I ask too, if I need to uninstall from 'add/remove' || within the control || panel, the existing ati drivers that these updates are to || replace? 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