Hi Sharon. I use sound taxi, so I'd be glad to help. When you launch the program, are you being asked to select the file or files you want to convert? Remember that in order to convert a file, it needs to be playable in Windows Media Player, QuickTime or ITunes depending on which edition of Sound Taxi you're using and the file type involved. Please give us more specifics. Is the file your trying to convert digitally protected? If so, you need to have the necessary licenses to play the file. All the best, Ibrahim. ----- Original Message ----- From: Sharon Bowell To: access-uk@xxxxxxxxxxxxx Sent: Wednesday, September 15, 2010 10:24 AM Subject: [access-uk] Help with Sound Taxi Hi, Could someone please give me some help with Sound Taxi. I want to convert a file into mp3, and am not getting on very well. Is there some scripts for jaws I could get, or even a help file I could download. Any pointers gratefully received. Sharon