hi there Just to put my penneth in, surely, you can just press the blue button when it asked you if you want the box to speak. That's all I have ever done when i had to do a reset. Regards. Kulvinder Singh Bhogal SKYPENAME: bobba2006 Tel: +441332 514323 Mob: +447581 483856 From: Mobeen Iqbal Sent: Monday, April 01, 2013 12:29 PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Help With TVonics Problem Hi. Not sure why your series recording's not working any more. is your disk very full of programs? it may be worth getting someone sighted to check the library to ssee how many hours are remaining. As for resetting, if you just reset to factory defaults then yes that'll disable speech. you'll have to reenable it via the accessibility option in the menu. all the best, Mo. On 01/04/2013 12:22, jim wrote: Hi Folks, My TVonics z500-hd has stopped doing series link recordings, it will still record individual shows from the listings, it just won't let me do a series recording anymore. When I try to do it, I'm told that an unexpected error has occurred. I have removed all the shows that I had previously recorded, and been through the settings, but I didn't see anything amiss. If I do a reset, will this remove the software upgrades and speech installations that I had to perform last year when I purchased the unit? Any advice would be greatly appreciated. Regards. Jim.