Hi Richard. Sorry, can't be much help on the banking side as I only use online for checking my mortgage balance. Regards. Kevin Lloyd E-mail: kevin.lloyd3@xxxxxxx ----- Original Message ----- From: Richard Godfrey-McKay To: access-uk@xxxxxxxxxxxxx Sent: Saturday, September 04, 2010 6:49 PM Subject: [access-uk] HALIFAX - NEW SIGN-IN ARRANGEMENTSRE: Re: NEW SIGN-IN ARRANGEMENTS AT HALIFAX Thanks Kevin, think that gives me a sort of work around. I was a bit confused as JFW is reporting an erroneous number which is confusing. Incidentally, have you managed to solve the problem which I have encountered recently of completing bill payments online? I don't seem to be able to confirm what it's about to pay. Finally, I don't seem to be able to find the combo boxes which allow you easily to transfer between Halifax accounts. Would really like to get these solved if possible. thanks, Richard Richard Godfrey-McKay Telephone: 01738-445 880 Mobile: 07791 452 593 ------------------------------------------------------------------------------ From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Kevin Lloyd Sent: 04 September 2010 16:09 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: NEW SIGN-IN ARRANGEMENTS AT HALIFAX Richard, you should have been asked to complete new memorable information. Once you've done this, the next time you sign in you will be asked for 3 characters from the memorable information. If you look above the first combo box, you'll see something like select 1st character select 3rd character select 5th character This is the sequence you'll need to use to access the 3 combo boxes that follow the text. You'll need to use your virtual cursor or equivalent to come out of forms mode to read the text above the combo boxes. Regards. Kevin Lloyd E-mail: kevin.lloyd3@xxxxxxx ----- Original Message ----- From: Richard Godfrey-McKay To: access-uk@xxxxxxxxxxxxx Sent: Saturday, September 04, 2010 10:49 AM Subject: [access-uk] NEW SIGN-IN ARRANGEMENTS AT HALIFAX Hi, Has anyone else had problems getting through the new Halifax security log-on? I don't seem to be able to ascertain what characters they want in which boxes. Help welcome please. Richard Richard Godfrey-McKay Telephone: 01738-445 880 Mobile: 07791 452 593 __________ NOD32 5422 (20100904) Information __________ This message was checked by NOD32 antivirus system. http://www.eset.com