Hi, we only have one phone , which is downstairs. The rest are extension points. All the filters are plugged into them, however we do have an extension point in the kitchen. So do we need to buy a filter for the kitchen? Thanks for the help so far, I'm also noticing the speed is fluctuating. As I say these are probably just temporary problems and will be fixed on time. Thanks again for the help, and take care. -- Chris Hallsworth Derbyshire, UK e-mail: christopherhallsworth71@xxxxxxxxxxxxxx msn: ch9675@xxxxxxxxxxx Hi, The reason you hear the crackling noises is because you have a connection issue with your filters. Do you have filters plugged into all the phone sockets in your house where a phone is located? Thanks. Andrew. -----Original Message----- From: access-uk@xxxxxxxxxxxxx on behalf of Chris Sent: Wed 23/07/2008 16:40 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Good news regarding broadband and a question Hi all, we're finally on Sky broadband. However, when my dad tries to ring out we hear a crackling kind of noise. Do we need to buy another DSL filter? Also, as I'm connected via wireless there's a slight delay with audio streams. Is this because Sky's still making final adjustments to our setup? I must say it's a very good connection and the wireless hasn't dropped once yet. Thanks in advance for answering my question. -- Chris Hallsworth Derbyshire, UK e-mail: christopherhallsworth71@xxxxxxxxxxxxxx msn: ch9675@xxxxxxxxxxx ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq