That's the Help I don't understand. What am I supposed to do? I don't see that "Switch to Googlemail" option. carol P Sent from my iPhone On 13 Jan 2012, at 05:34 PM, Jonathan <digitaltoast@xxxxxxxxx> wrote: Hi Carol, You can, of course, give anyone either @gmail or @googlemail - they will always come to the same address, even if you've not changed it. To change it so the sending comes from @gmail, follow http://support.google.com/mail/bin/answer.py?hl=en&answer=159001 which says "If you're in the UK and would like to change your @googlemail.com address to @gmail.com, just click "switch to @gmail.com" in the "Accounts" tab under Gmail Settings (this link will only show up if you're eligible to change your address)." The link to do this is https://mail.google.com/mail/#settings/accounts As far as deleting email in the inbox, yes, it's not very good that they won't allow "select all" in basic html, but that's more a limitation of html. I've never ever deleted and email; your gmail account is so vast you'll almost certainly never run out of space. I know it's not a perfect solution, but try using filters, labels and archiving to keep the inbox tidy: http://support.google.com/mail/bin/answer.py?hl=en&answer=6579 You might have to setup filters with a friend in default view, as the filter setup in basic html view is a bit limited. It's a shame, I know. On Fri, Jan 13, 2012 at 4:12 PM, carol pearson <carol.pearson29@xxxxxxxxxxxxxx> wrote: > Hi Jonathan, > > Thanks for your message. > > Unfortunately, it's not quite that simple but I'm sure there's a way. > > I have found a way to delete all mail in the inbox (when there's too much and > not needed) but it seems that this method doesn't work in basic HTML mode so, > unless you know better, I guess it's down to waiting for sighted assistance > to follow my instruction. > > One thing you may help with is that I have only found one document, the > official one about Google changing to Gmail, in the Help section which gives > any guidance on changing your mail from a Googlemail to a Gmail address. I > couldn't understand or follow what I was supposed to do and so far have had > to give it up as a bad job, though I'd really like to change my address. If > you can give me any steps to achieve this then that would be helpful. > > I know another person on list wanted the details of removing messages from > the inbox. I don't have them to hand but could find them again if that > person would contact me off list and I can get to the computer for details. > > Thanks for any help you can give. > > > carol P > > Sent from my iPhone > > On 13 Jan 2012, at 12:24 PM, Jonathan <digitaltoast@xxxxxxxxx> wrote: > > There isn't one - gmail has around 260 million users (as of October > 2011), with 8 million accounts in the US actively used daily. > Imagine the call centre for that! > > But there's the help centre: > http://support.google.com/mail/bin/request.py?hl=en > > But it's also quite possible one of us might be able to answer the question? > > Just guessing what the problem might be: If you've been locked out or > lost the password or hacked and you provided *neither* a backup email, > phone number or security questions, then I think you could kiss that > account goodbye. As long as you've got a backup email and phone/mobile > on file, recovery should be pretty easy. > > On Fri, Jan 13, 2012 at 11:47 AM, carol pearson > <carol.pearson29@xxxxxxxxxxxxxx> wrote: >> Hi all, >> >> Does anyone have a phone number for Gmail support, please? >> >> Thanks, as always. >> >> >> carol P >> >> Sent from my iPhone >> ** To leave the list, click on the immediately-following link:- >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >> ** If this link doesn't work then send a message to: >> ** access-uk-request@xxxxxxxxxxxxx >> ** and in the Subject line type >> ** unsubscribe >> ** For other list commands such as vacation mode, click on the >> ** immediately-following link:- >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >> ** or send a message, to >> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq >> > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq