Hi all. I think it is generally worth mentioning good practice or at least promises of good practice. I emailed Nandos (basically an up market fried chicken type place) about their website at www.nandos.co.uk because the menus are not readable with a screenreader. Here is the response I got. I will look at the new site with interest. Regards Graham Graham Page Home Phone: 0207 265 9493 Mobile: 07753 607980 Fax: 0870 706 2773 Email: gpage@xxxxxxxxxxxxxx MSN: gabriel_mcbird@xxxxxxxxxxx Skype: gabriel_mcbird ----- Original Message ----- From: "David Manly" <davidm@xxxxxxxxxxxx> To: <gpage@xxxxxxxxxxxxxx> Sent: Thursday, August 16, 2007 11:54 AM Subject: FW: accessing the nandos menu online Hi Graham Many thanks for taking the time to contact us regarding the readability of the Nando's website for visually impaired people. Naturally this is something that we take very seriously. The good news is that we are in the process of redesigning the site and any of these issues will be resolved on this new site. I have had the following response from our designers: "Yes we have taken special consideration for this sort of accessibility on the site. As you know pdfs will be downloadable and the menu will be text this time not images because its database driven." Hopefully this will improve your user experience. The new site will be launched in September. Best regards David David Manly Nando's Marketing -----Original Message----- From: Graham Page [mailto:gpage@xxxxxxxxxxxxxx] Sent: 08 August 2007 02:50 To: enquiries@xxxxxxxxxxxx Subject: accessing the nandos menu online Hi. I am a blind person using screen reading software to access the net and with this I cannot access your menus. Hi. I recently visited ythe Nandos store in Mile End Road london. Staff were very friendly and I was pleased to discover a Braille menu. I then looked at your website later on and I found that while I could navigate to the different parts of the menu that could be downloaded,I could not download the links. the menu was not readable. I'm not sure if this is a java application or something but it would be good to have the menus either downloaded as PDF files or, even better text files, or alternatively they could be displayed online in HTML. While the site is generally readable by screenreaders, the graphics themselves should also really have alt tags. To someone with sight who uses the mouse, these alt texts appear when the user moves the mouse over the icon. They are part of the code used to create the web page, and a screenreader makes use of these to give the link a meaning when the user tabs to it using a screenreader. It would be good if both these issues could be rectified, but I would say that the menus would take priority. Many people for a range of reasons do not read Braille, but an increasing number of visually impaired people do now have access to the internet. Regards Graham Graham Page Home Phone: 0207 265 9493 Mobile: 07753 607980 Fax: 0870 706 2773 Email: gpage@xxxxxxxxxxxxxx MSN: gabriel_mcbird@xxxxxxxxxxx Skype: gabriel_mcbird __________ NOD32 2465 (20070816) Information __________ This message was checked by NOD32 antivirus system. http://www.eset.com ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq