[access-uk] Re: Fw: Response from Lloyds TSB re chip & pin at home
- From: "Derek Hornby" <derek.hornby_uk@xxxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Thu, 24 May 2007 09:03:16 +0100
Barry asked
"So, isn't access to higher level security a service?"
No the service is access to banking service.
How that access is provided, doesn't matter, as long as the customer is
treated same as the key pad users.
"Isn't being offered a different level of security being offered an
inferior
service?"
No because it's the bank, not the customer, taking on the extra risk,
just as they do for chip and signature customers.
Do you object to chip and signature if no why not?
A customer that is *only* blind, visually impaired, can have
a chip and signature card, why should they have this option when they
don't
need that option do they?
Regards,
Derek
e-mail: derek.hornby_uk@xxxxxxxxxxxxxxx
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