[access-uk] Re: Fw: Response from Lloyds TSB re chip & pin at home

  • From: "Derek Hornby" <derek.hornby_uk@xxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Thu, 24 May 2007 09:03:16 +0100

Barry asked

"So, isn't access to higher level security a service?"

No the service is access to banking service.
How that access is provided, doesn't matter,  as long as the customer is
treated same as the key pad users.

 "Isn't being offered a different level of security being offered an

No because  it's the bank,  not the  customer, taking on the extra risk,
just as they do for  chip and  signature customers.

Do you object to  chip and signature if no why  not?
A customer that is *only* blind,  visually impaired,  can have
a chip  and signature card,  why  should they have this option when they
need that option do they?


e-mail: derek.hornby_uk@xxxxxxxxxxxxxxx

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