[access-uk] Re: Fw: Response from Lloyds TSB re chip & pin at home
- From: "Georgina Joyce" <gena-j@xxxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Wed, 23 May 2007 13:23:54 +0100
Hi
DISEMPOWERMENT!!!!
Gena
Amateur Call: M 0 E B P
VOIP / IM: gena1959uk
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Derek Hornby
Sent: Wednesday, May 23, 2007 10:27 AM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Fw: Response from Lloyds TSB re chip & pin at home
Colin said
"You have your understanding of what is reasonable, I have mine, and the
interpretation of which would stand in a court would be down to the
ajudication of a district judge."
Ask yourself why nobody is taking the bank to court?
Ask yourself why no organisation is taking the bank to court?
It is because it's obvious the bank would win.
Why is it obvious? Because the blind customer is not being put
at a disadvantage, and so far nobody has proven different.
All that has been proven is that theb blind customer is being allowed to
access a service in a different way to others,
and that's it, no big deal.
It is the bank, not the blind cutters, that take the greater risk
just as they do by allowing the blind to opt-out of chip and PIN and
use chip & and Signature.
Do you feel chip and & signature should not be on offer to those that
cannot use chip & PIN?
So two issues:
1. Chip and PIN in the shops.
Some people cannot use the key pads. The bank responds with:
"ok you can carry on signing no need to use key pads"
so customer gets a chip and signature card. The bank takes on the
extra risk for this kind of Custer.
2. Chip and PIN at home.
Some people cannot use the system. to bank says:
"Ok you can carry on with the present system"
Again the bank takes on the extra risk same as they do for
the chip and signature customers.
Regards,
Derek
e-mail: derek.hornby_uk@xxxxxxxxxxxxxxx
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