[access-uk] Re: Fw: Re: tesco

  • From: "Sandra Heaton" <sandra@xxxxxxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Wed, 6 Jul 2011 16:05:33 +0100



Hi,

I use Sainsbury as well although they are more expensive than asda and Tesco I 
still prefer Sainsbury website it is very user friendly.  I did try Tesco a 
couple of weeks ago now I found it to be just ok but didn't give you enough 
time to shop, they were logging you out after two hours and sometimes I think 
you need longer than that.  I tried asda before that but when it was time to 
pay, I have NatWest secure and you do have to enter characters from a password 
but jaws wouldn't read it,  the way asda have done it is like an overlay which 
jaws could not recognise like Sainsbury it came on no problem.

I did report this through the rnib to their website to see if anyone there 
would take it up, I haven't looked since.

anyway that's my experience.

Sandra 
Sandra 
<a href="http://www.braille-greetings-cards.co.uk";><b>Braille Greeting Cards</b
  ----- Original Message ----- 
  From: Hazel & Kim Darvell 
  To: access u k 
  Sent: Wednesday, July 06, 2011 3:01 PM
  Subject: [access-uk] Fw: Re: tesco


  John, we gave up on Tesco over 2 years ago and it seems it's not much better 
now.
  Their attitude when R N I B challenged them was sue us.
  We now shop on a regular basis with Sainsbury's and it's brilliant, their web 
site is really screen reader friendly and if you have the need to phone their 
customer services they could not be more helpful.
  Give it a try.
  Hazel & Kim
  ----- Original Message ----- 
  From: John Gallagher 
  To: access-uk@xxxxxxxxxxxxx 
  Sent: Wednesday, July 06, 2011 2:48 PM
  Subject: [access-uk] Re: tesco


  Hi Tom at least I am not going mad I did work it out but you must agree a 
year back it was much better to use. 
  sadly in a lot of ways it is just going back.
  also you have to give apple there credit they have an iphone app called 
groceries I had a small go at it and was suprised how good it was. 
  thanks very much for getting back though. I think all this piano tuning and 
playing chess is sending mad will have to drink the beer to get sober again. 
"smile"
    ----- Original Message ----- 
    From: Tom 
    To: access-uk@xxxxxxxxxxxxx 
    Sent: Wednesday, July 06, 2011 2:32 PM
    Subject: [access-uk] Re: tesco


    Hi John,

    I agree reserving a delivery slot is awkward, but it is easier when you 
know how to do it.

    Let's say you want to reserve a slot between 11am and 1pm on Friday July 8.
    Once you get to the screen with all the delivery slots, do a search for 11: 
Don't forget the colon.
    Your first search will stop at 09:00 - 11:00
    If you do another search, it will land on,
    11:00 - 13:00 which is the one you want.
    You can now Tab twice to Friday
    where you can press the Space Bar to select that slot.
    If you next do a search for, Reserve Slot, you will land on a button and if 
you hit the Space Bar, your slot will now be reserved.
    Sounds complicated, but done in seconds once you get the hang of it.

    Tom. 


      ----- Original Message ----- 
      From: John Gallagher 
      To: access-uk@xxxxxxxxxxxxx 
      Sent: Wednesday, July 06, 2011 1:57 PM
      Subject: [access-uk] tesco


      Hi all This must have on the lists in the past but I have just done a 
tesco order and there is no way I can now manage the delivery slot it is just 
not accessible. 
      again a real disgrace for access. having a look at sainsbury's 
      if anyone has an idea how to get round this that will be great. as I have 
lots of beer I will ring it through but this is the last time.
      we totals are loosing out again as usual.

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