[access-uk] Fw: [+] PIN Alert: email alerts from the Official Chip and PIN PMO
- From: "Terry Robinson" <terry@xxxxxxxxxxxxxxxxxxx>
- To: "accessuk" <access-uk@xxxxxxxxxxxxx>, "vi-genaccess" <vi-genaccess@xxxxxxxxxxxxxxx>
- Date: Mon, 2 Aug 2004 11:53:47 +0100
Here it is, errors and all!
Enjoy!
Cheers,
Terry
************************************************************
DESCRIBE ONLINE - MAKING IT EASIER THROUGH TEXT
Terry Robinson B.Sc
82 Albert Rd.
Crosshill
Glasgow
G42 8DR
Tel: 0141 423 2683 - Mobile: 07771 610002
Web: www.describe-online.com
----- Original Message -----
From: "Chip and PIN" <356-636-15-ed1@xxxxxxxxxxxxxxxxxxxxxxx>
To: <terry.robinson@xxxxxxxxxxxxxxxxxxx>
Sent: Monday, August 02, 2004 10:52 AM
Subject: [+] PIN Alert: email alerts from the Official Chip and PIN PMO
> PIN Alert: email alerts from the official Chip and PIN PMO
>
>
> The introduction of chip and PIN to the UK involves major changes to
technology and the payment behaviour of millions of cardholders and retail
staff. This email communicates key Programme updates to you; please forward
it to colleagues who might also be interested.
>
>
>
> ***News Headlines***
>
> The Chip and PIN Programme issues advice on keeping your cards safe this
summer: http://chipandpinpolls.ctr0.com/redirect/356-636-15-1-24ac
>
> The Disability Rights Commission is hosting a chip and PIN seminar with
the PMO on July 26th. Disability organisations who have local groups have
been invited, in order to assist the PMO in ensuring information is
available locally as well as nationally.
>
> The PMO continues its briefing meetings and calls with a range of
disability organisations. Articles on chip and PIN have been requested by
several organisations, including MIND and the Spinal Injuries Assocation.
>
>
>
> ***Key Messages***
>
> - If customers don't know their PIN, encourage them to contact their card
issuer so that next time they can use it to pay.
>
> - If customers are worried about remembering their PIN, remind them they
can change it to something they can remember at a cash machine or by
contacting their card issuer.
>
> - If a prompt shows saying the PIN is locked, this means that the customer
has entered the wrong PIN three times in a row and the card is temporarily
unusable. Advise the customer to ring their card company who will tell them
how to unlock the PIN.
>
> - Card company phone numbers are on the back of most cards or on
statements.
>
>
>
> ***Media Room***
>
> Tesco and Superdrug have announced they are rolling out chip and PIN
>
> The Chip and PIN Programme reveals the extent of fraud on UK cards which
took place abroad last Year:
http://chipandpinpolls.ctr0.com/redirect/356-636-15-2-a4f
>
> The Chip and PIN Programme issues advice on keeping cards safe this
summer: http://chipandpinpolls.ctr0.com/redirect/356-636-15-3-189f
>
>
>
>
> ***Recommendations and Guidelines***
>
> Recent updates to recommendations and guidelines will be reflected in the
APACS 70 standards, the next version of this is due to be released in
September.
>
>
>
>
> ***Questions answered***
>
> Q- What alternative arrangements can be made for those with limited
mobility or other disabilities?
>
> A- The chip and PIN Programme has always tried to take into account the
views and needs of disabled cardholders.
>
> We believe that chip and PIN will enable more people with disabilities
than before to use plastic cards and staff will need to help cardholders
through the process.
>
> However, anyone who has a disability and thinks they may have difficulty
with chip and PIN should talk to their card issuer, who will discuss their
options with them, which includes continuing to use cards with signatures or
other arrangements which these customers currently have in place. Disabled
cardholders will not need to provide medical evidence to support their
request.
>
>
>
>
>
> To send feedback or get more information on PIN Alert or the Chip and PIN
Programme, please contact us through info@xxxxxxxxxxxxxxxx or visit our
website at http://chipandpinpolls.ctr0.com/redirect/356-636-15-4-68
>
> You have been sent this email as a result of your involvement in the
implementation of chip and PIN in the UK. If you no longer wish to receive
PIN Alert from the UK Chip and PIN PMO, unsubscribe here:
>
http://chipandpinpolls.ctr0.com/UNSUBSCRIBE/356-636-15-SLCJ-BUBELEOFWQU-1-49c
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