Colin, Looking just at the form, they've done something odd with the form labels. The text labels are visually present, as are the form fields, but the HTML code you need to associate the two has been done in completely the wrong way. It's this code that tells a screen reader that a label is present. When you tab from one form field to another, this code supplies the screen reader with the information it needs to speak the text label. Done in the right way, this code is wrapped around both the text and the form field. This is partly how a screen reader knows the two things relate to each other. In this case, they've included the right code, but they haven't wrapped it around the text label or the input field properly. When a screen reader lands on a form field on this page, it looks through the code to see whether there's a text label present. Many web forms don't bother to use the right code at all, so screen readers have become adept at finding the most likely substitute instead. The trouble with this form is that the screen reader find the code it's looking for, but there's nothing inside it to be spoken to the user. Sorry, it's a bit of a complicated thing to try and explain unless you're familiar with HTML, but I hope you get the gist. Essentially, the form labels won't be read out properly when you tab from field to field because of the way the form is coded. On a last note, a few of the form fields have been coded in the right way, nickname for example. Very odd approach to web development, even by normal standards. Regards, Léonie. _____ From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Colin Fowler Sent: 06 June 2007 17:04 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Fw: HSBC & accessibility Dear all, Sorry, it would appear that the url in the original post was incorrect. http://uk.hsbc.recruitmax.com/MAIN/careerportal/candidate_update.cfm?szOrder ID=71 <http://uk.hsbc.recruitmax.com/MAIN/careerportal/candidate_update.cfm?szOrde rID=71&szCoverLetter=yes> &szCoverLetter=yes ----- Original Message ----- From: Colin <mailto:col.fowler@xxxxxxxxxxxxxx> Fowler To: access-uk@xxxxxxxxxxxxx Sent: Wednesday, June 06, 2007 4:07 PM Subject: HSBC & accessibility Dear all, As accessibility and the banks has been so topical over the last couple of weeks, I just felt that the following was very relevant. www.http://uk.hsbc.recruit.max.comm/MAIN/careerportal/candidate_update.cfm?s zorderid=71 <http://www.http://uk.hsbc.recruit.max.comm/MAIN/careerportal/candidate_upda te.cfm?szorderid=71&szcoverletter=yes> &szcoverletter=yes Could people useing JFW or to that point any screen reader take a look and advise me accordingly on the accessibility of this 'online' application form? I'm not going to pre-emt any condemnation at this stage, as it may simply be down to an inept useability issue by myself. The problems I was experiencing were that the edit fields in the form proper appeared to be overlayed with the HSBC terms and conditions, and therefore there were no tags for the edit fields, or any way of seperating them from the text of the T&Cs. Be very grateful for any feedback. Kindest regards Colin Colin Fowler Disability Consultant Tel: 01582 483 283 Text/mobile: 07901 573 570 E mail: col.fowler@xxxxxxxxxxxxxx www.social-model.org.uk <mailto:disability@xxxxxxxxxxxxxxxxxxx> disability@xxxxxxxxxxxxxxxxxxx Colin Fowler Disability Consultant www.social-model.org.uk Telephone: 01582 483 283 Text/Mobile: 07793 111 253 E mail: col.fowler@xxxxxxxxxxxxxx