Hi all I am forwarding you the answer that I got from Lavasoft support team. I see it as good news, and hope Lavasoft will help us to get Adaware program accessible in future. Thanks Moti Moti Azrad Musician & Piano Tuner motia@xxxxxxx motiaz@xxxxxxxxx azrad_moty@xxxxxxxxxxx ISRAEL ----- Original Message ----- From: Lavasoft News Editor To: 'Moty Azrad' Sent: Thursday, April 30, 2009 11:29 PM Subject: RE: Can not update more adaware se personal program Dear Moti Azrad, Thank you for your e-mail. Please accept our sincere apologies for the delay in developing our product so that it accessible with screen reader programs. We are currently working to address this issue - our development team is working to ensure that Ad-Aware will be compatible with Jaws in the future as this is an important issue to us. In the meantime, since Lavasoft no longer supports Ad-Aware SE software, an alternate solution would be to use the freeware version of Sunbelt's VIPRE anti-malware software, which I believe would meet your requirements. We will post information in our newsletter and/or company blog when we have an update on Ad-Aware's compatibility with screen reader programs. Best regards, Erin Earley Odinsgatan 10 411 03 Gothenburg Sweden Phone: +46 (0)31-777 77 50 Fax: +46 (0)31 15 69 10 editor@xxxxxxxxxxxx www.lavasoft.com Protect Your Privacy -------------------------------------------------------------------------------- From: Moty Azrad [mailto:motiaz@xxxxxxxxx] Sent: Friday, April 17, 2009 3:10 AM To: Lavasoft Support Subject: Can not update more adaware se personal program Dear Lavasoft Support Team I'm a blind pc user and me and other blind pc users who use screan reader software, and must use your old adaware se personal program, because the newer versions are not accessible for us. We can not more get effective updates and I paste here the window copy when I try to update. Here it is: Lavasoft Ad-Aware SE Performing WebUpdate... Current Operation Error retrieving update 5% Installed definitions file:SE1R345 30.03.2009 Installed core application:1.06r1 Personal News: Configure Finish What can you suggest me and my other blind friends to do? We are using the updates manually. Many thanks for your help in advance Moti Azrad Moti Azrad Musician & Piano Tuner motia@xxxxxxx motiaz@xxxxxxxxx azrad_moty@xxxxxxxxxxx ISRAEL