Hi Derik.
I think there was a case some time ago where Amazon had precisely this
problem with a palmtop computer. They advertised it at some ridiculously
low price, received so many orders, in fact I think I recall their website
crashed as a result and when they discovered their mistake they cancelled
all orders at the incorrect pricing and or offered the goods at the correct
price. The contract for goods doesn't actually exist until the monies have
been paid over and the company accepts the order. If they then send out the
goods and discover the mistake later, you could justify that as an argument
for keeping the goods at the lower price, however if the company realises
their mistake, they can refuse to honour the sale and cancel the order. If
you look at order confirmation emails, such as from Amazon, they will state
this.
All the best, Ibrahim.
-----Original Message-----
From: Derek Hornby
Sent: Tuesday, May 12, 2015 5:54 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Further Chaos RNIB Services
Hi Steve
So what if a web site shows £50 price for a computer.
Customers clicks and place order.
After the order placed, business says: "price on web site is a
mistake.
Correct price is £300"
Would the customer have to either pay the corrected price
or cancel order?
Regards, Derek
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of Steve Nutt
Sent: Tuesday, May 12, 2015 5:24 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Further Chaos RNIB Services
Hi,
Not until you order. If you order at that price, then yes, but before
you order, no contract is entered into.
All the best
Steve
--
Computer Room Services
77 Exeter Close
Stevenage
Hertfordshire
SG1 4PW
Tel: +44(0)1438-742286
Mob: +44(0)7956-334938
Fax: +44(0)1438-759589
Email: steve@xxxxxxxxxxxxxx
Web: http://www.comproom.co.uk
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of Michael Moore
Sent: 12 May 2015 13:44
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Further Chaos RNIB Services
Hi,
I thought if something was advertised at a certain price that the
company had to fulfil and honour the stated price.
Regards,
Mike
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of David Griffith
Sent: 12 May 2015 13:29
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Further Chaos RNIB Services
Does anybody know what is going on with the Talking Newspaper and
Magazine Service?
Today I visited
http://www.rnib.org.uk/services-we-offer-reading-services-national-tal
king-newspapers-and-magazines/newspapers-andvisited
and saw that I could pay £16 for a subscription to Private Eye.
However when I tried to place an order today via the helpline I was
told I would have to pay £49.20 for this and that the website was
"outdated!".
Luckily I had checked the price before ordering.
I have asked for a Manager to ring me back about this but 2 main
questions are obvious.
1. Why are they creating such problems by allegedly maintaining
"outdated information".
2. How can a Charity possibly justify this 300% level of increase in
subscriptions?
David Griffith
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