[access-uk] Re: Further Chaos RNIB Services

  • From: "Eleanor Martha Burke" <eleanormarthaburke@xxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Tue, 12 May 2015 19:53:49 +0100

An advertisement is an invitation to treat, legal speak and not a contractual price. You take it or leave it!!!
----- Original Message ----- From: "Michael Moore" <michaelmoorehere@xxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Tuesday, May 12, 2015 1:43 PM
Subject: [access-uk] Re: Further Chaos RNIB Services


Hi,

I thought if something was advertised at a certain price that the company had to fulfil and honour the stated price.

Regards,

Mike

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of David Griffith
Sent: 12 May 2015 13:29
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Further Chaos RNIB Services

Does anybody know what is going on with the Talking Newspaper and Magazine Service?

Today I visited
http://www.rnib.org.uk/services-we-offer-reading-services-national-talking-newspapers-and-magazines/newspapers-andvisited


and saw that I could pay £16 for a subscription to Private Eye.

However when I tried to place an order today via the helpline I was
told I would have to pay £49.20 for this and that the website was
"outdated!".

Luckily I had checked the price before ordering.

I have asked for a Manager to ring me back about this but 2 main
questions are obvious.
1. Why are they creating such problems by allegedly maintaining
"outdated information".
2. How can a Charity possibly justify this 300% level of increase in
subscriptions?

David Griffith
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