[access-uk] Re: Freedombox users, does it work for you?

  • From: "Carol Pearson" <carol.pearson@xxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Sun, 6 May 2007 23:30:25 +0100

Windows firewall has been active for some time and I didn't alter anything 
when I installed the new router;  so maybe . . ..

I've never really thought I should risk turning it off.  Have you read 
anything to convince you that you don't need it with the router firewall?

--
Carol
carol.pearson@xxxxxxxxxxxx




----- Original Message ----- 
From: "Steve Nutt" <steve@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Sunday, May 06, 2007 10:11 PM
Subject: [access-uk] Re: Freedombox users, does it work for you?


> Hi Carol,
>
> That's weird.  I do remember now that I supplied it to you of course, but
> the update thing is weird.  Do you have a firewall other than your router?
> If so, you don't need it, as your router has an excellent firewall all of
> its own, but if you do, this may be stopping the update.
>
> All the best
> --
> Computer Room Services:
> the long cane for blind computer users.
> Telephone Low-call:  08452 606 277
> International:  +44(0)1438 742286,
> Fax:  +44(0)1438 759589
> mobile:  +44(0)7956 334938,
> Email:  mailto:Steve@xxxxxxxxxxxxxx
> Web site:  http://www.comproom.co.uk
>
>
> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf 
> Of
> Carol Pearson
> Sent: 06 May 2007 15:19
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: Freedombox users, does it work for you?
>
> You supplied the key and told me it was U3.  Don't know what the old key
> was.
>
> I certainly have never updated the key successfully and the problem is 
> that
> it goes into Update without asking . . . so then you have no choice, 
> except
> that there is an Update Later button, if you happen to spy it . . . but
> maybe that only puts off the inevitable . . ..
>
> Anyway, I've only managed to do it by re-installing the key each time.
>
> --
> Carol
> carol.pearson@xxxxxxxxxxxx
>
>
> ----- Original Message ----- 
> From: "Steve Nutt" <steve@xxxxxxxxxxxxxx>
> To: <access-uk@xxxxxxxxxxxxx>
> Sent: Sunday, May 06, 2007 6:51 AM
> Subject: [access-uk] Re: Freedombox users, does it work for you?
>
>
>> Hi Carol,
>>
>> Do you have the old type of key, or the new U3 key?  If the old, then the
>> update is slower certainly.
>>
>> Also, please let me know, anybody, if you get support issues with FB and,
>> as
>> the UK distributor, I will try to take them up for you.  I know they can
>> be
>> slow at times, but I think that is lack of adequate staffing, more than
>> anything else, but that's only my guess.
>>
>> All the best
>> --
>> Computer Room Services:
>> the long cane for blind computer users.
>> Telephone Low-call:  08452 606 277
>> International:  +44(0)1438 742286,
>> Fax:  +44(0)1438 759589
>> mobile:  +44(0)7956 334938,
>> Email:  mailto:Steve@xxxxxxxxxxxxxx
>> Web site:  http://www.comproom.co.uk
>>
>>
>> -----Original Message-----
>> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
>> Of
>> Carol Pearson
>> Sent: 05 May 2007 23:12
>> To: access-uk@xxxxxxxxxxxxx
>> Subject: [access-uk] Re: Freedombox users, does it work for you?
>>
>> Jim,
>>
>> I doubt that I can help, but a little more detail may assist someone, 
>> such
>> as exactly when do you get thrown out and what are you doing at the time?
>>
>> I haven't found support all that wonderful either.  Someone from the
>> States
>> was going to get back to me at one stage (can't even remember why) but he
>> never did.  I also find, when upgrading the Key to Freedom, it's so slow 
>> I
>> wait and wait and think it will never happen so abort in the end, then
>> have
>> no other option but to re-load the key (including update) onto my key.
>>
>> As you say, it's a good product and I too would like to recommend it to
>> others but this quirk makes me a little unsure about doing so.
>>
>> I do love to use the Key to Freedom on my home network, to totally drive
>> my
>> desktop from my laptop whilst lazing around on the settee and away from
>> the
>> desk.  Steve Nutt helped me here to enable the correct port in my Linksys
>> router (which he also recommended) when I suddenly found I wasn't any
>> longer
>>
>> getting to my home computer, once I'd installed the new router.
>>
>> I wonder if anyone else has any observations about upgrading and/or about
>> Jim's failure to stay in the network.
>>
>> --
>> Carol
>> carol.pearson@xxxxxxxxxxxx
>>
>>
>> ----- Original Message ----- 
>> From: "Jim Denton" <jimdenton@xxxxxxxxxxxx>
>> To: <access-uk@xxxxxxxxxxxxx>
>> Sent: Saturday, May 05, 2007 9:50 PM
>> Subject: [access-uk] Freedombox users, does it work for you?
>>
>>
>>> Hi to all, I have had Freedombox for about four months, and first off I
>>> thinks its good. System access works just fine, its a little slower than
>>> other screen readers but its simple and easy to use, and does the job.
>>> My problem is with FB itself, since December I can't log in, well I can
>>> and then get thrown out. I have contacted FB support and they have
>>> suggested a few things but still nothing. They then said that I should
>>> contact the local dealer and he would help me sort it out. I did this, 
>>> at
>>> the beginning of March, two phone calls on the same day, the first one I
>>> got some hints and tips, tried them nothing, so called back and have
>>> heard
>>
>>> nothing since. Frustrated yes! I am using a PC that is about six months
>>> old, I have sighted help, and do have a little knowledge but this 
>>> product
>>> is meant to be simple and free of technical hiccups, thats the reason I
>>> bought it. I have dealings with many elderly blind people and really 
>>> want
>>> to reccomend this, but how can I.
>>>
>>> Am I the only one having problems? any thoughts would be a great help as
>>> official support seems to be lacking.
>>>
>>> Regards Jim Denton
>>>
>>>
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