[access-uk] Freedombox users, does it work for you?

  • From: "Jim Denton" <jimdenton@xxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Sat, 5 May 2007 21:50:23 +0100

Hi to all, I have had Freedombox for about four months, and first off I thinks 
its good. System access works just fine, its a little slower than other screen 
readers but its simple and easy to use, and does the job.
My problem is with FB itself, since December I can't log in, well I can and 
then get thrown out. I have contacted FB support and they have suggested a few 
things but still nothing. They then said that I should contact the local dealer 
and he would help me sort it out. I did this, at the beginning of March, two 
phone calls on the same day, the first one I got some hints and tips, tried 
them nothing, so called back and have heard nothing since. Frustrated yes! I am 
using a PC that is about six months old, I have sighted help, and do have a 
little knowledge but this product is meant to be simple and free of technical 
hiccups, thats the reason I bought it. I have dealings with many elderly blind 
people and really want to reccomend this, but how can I.

Am I the only one having problems? any thoughts would be a great help as 
official support seems to be lacking.

Regards Jim Denton

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