Christopher - you are a genius! I just tried it and it works! I am guessing that when you start an account it is set at US English by default. But when I started in April 2006 One of the first things I did was change it to English UK and for that reason have not been able to use Settings from Basic View. I can now a bandon my search for a route to contact Googlmail Support. Incidentally I noticed in the Help files that if you are using a non-supported browser it automatically opens in Basic view anyway. So I thought that surely the Settings dialogues must be accessible in Basic View otherwise such people would have no way of changing anything. Your "conversion" to Googlemail has benefited me personally as it has resulted in a solution to this long running mystery. Thanks, Douglas On 27 Jul 2007 at 0:55, Christopher Hallsworth wrote: > Hi all, > As the subject line says I've discovered why some of you can't access the > settings dialogue from within the basic HTML view. If you've set your > language to English (UK), you can't change the settings using the basic > HTML view. However, if you set the language to English (US), then you can. > Hope this helps! > > -- Douglas Harrison ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq