[access-uk] Re: File saver = bunch of cons

  • From: "Ibrahim Gucukoglu" <ibrahim_gucukoglu@xxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Mon, 9 Jan 2012 15:23:31 -0000

Hi.

Did you pay through their online payment platform or through a third party payment processor? Most of the payment platform providers like Digibuy, Reg Now, Element 5 etc. have their own customer services department, so if you cant resolve a problem with the merchant directly you can usually take matters to the company who processes payments on behalf of the vendor. Your email receipt should tell you who processed the payment and if more than one email was received, most likely one of those will be a receipt with this information.

All the best, Ibrahim.

-----Original Message----- From: Vince Thacker
Sent: Monday, January 09, 2012 12:51 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: File saver = bunch of cons

This sounds like a Trading Standards problem to me - they can't just make
false claims in adverts and not deliver. Report them and ask for your money
back.

Vince.


----- Original Message ----- From: "Mohammed Adeel" <licenced2chill@xxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Monday, January 09, 2012 12:32 PM
Subject: [access-uk] File saver = bunch of cons



I've tried this data recovery program and it didn't work for me. I tried asking for a refund but they go their software only works on windows machines and they don't claim to support phone cards even though it clearly says on their home page that it will work with micro SD and other PC readable memory cards.

They also recommended I download some bonus data recovery software from their site called 'Recuva' which I know is free and try that even though they claim their 'File Saver' data recovery software is 'the smartest in the world'. All I can say is that they are a con. That's why you can't download the software before you buy it. I've uninstalled it and won't be using it again.

A


Original message:
Hi Mohamed,

Hope they refund for you. If they do query it, tell them that you
specifically wanted it for the card and that you informed them of this
before purchase. If they still won't, you have a very good programme for
restoring deleted files which is accessible with JAWS and, believe me, you
will need it one day.

John.

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