[access-uk] Re: Feedback wanted: helpline for the blind?
- From: <Clive.Lever@xxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Fri, 14 Nov 2014 09:38:22 +0000
Hello People,
It's me again. I'm not certain whether the link I put into my last message
actually worked, as I received a message I'd never seen, about some features of
the message not being supported by plain text. So, the link to the BCAB
Technology Help Line page on our website is:
https://www.bcab.org.uk/content/bcab-technology-help-line
Best,
Clive
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Robin Davies
Sent: 14 November 2014 09:10
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Feedback wanted: helpline for the blind?
Hi Mo
this is an excellent idea and congratulations for being part of it.
Like most others I think a trial with a weekly service to test out the
demand would be a good way to start. If that is too much to do then at
least once a fortnight.
Monday between 7 and 8 pm also sounds like an appropriate time slot.
kind regards
Robin
On 13/11/2014 19:05, Mobeen Iqbal wrote:
> Hello Everyone.
>
> I am posting this on behalf of a charity called Helping Hands For The
> Blind. For a while, they have been toying with the idea of running a
> helpline for the blind on a voluntary basis, to help out with tech
> issues primarily, but perhaps offering advice on every day issues as
> well. I'd be on hand to answer any tech questions, and the chairman
> David Chattten Smith would be on hand to answer any other questions.
> would people find such a helpline useful? if so, how often do you
> think it should be run? the choices are:
>
> every monday 7 until 8.
> every 2 weeks on a monday 7 until 8.
> or once a month on a monday 7 until 8.
>
> If the helpline proves popular, we would look at extending the hours
> or frequency. needless to say, we will be using a 03 number so the
> user does not pay anything to call in, unlike other similar services.
> We look forward to any constructive feedback/comments.
>
> Thanks for reading,
>
> Mo.
>
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