Hi Thanks to a wonderful friend my computer is now alive again and luckily I didn't lose anything. I want to keep this computer running for a few more months until I can afford to buy a new one early nest year. Regarding Service Pack 3? How can I stop it from downloading and is it necessary to download it? We still haven't got to the bottom of why the computer switches itself off so don't want to risk it downloading again. Could I do it via disc instead? Thanks Debbie you can contact me on: email: wadham.house@xxxxxxxxxxxxxxxx skype debs1965 msn: wadham.house@xxxxxxxxxxxxxxxx aim screen name wadham house Vonage phone No: 01392 346351 Mobile: 07930 332608