[access-uk] Re: Facebook - how to make it more accessible

  • From: "Ari" <aridamoulakis@xxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Thu, 28 Jun 2007 12:52:43 +0200

I've often seen sites that, just to email a person, or even nowadays to download some software using a form they still want VV! Many sites don't have addresses on because of spam, but the form that you fill in to email people now also requires VV! I once tried to join a cricket game, similar to battrick, can't remember what it was called, had VV, emailed the staff to explain my problem, but got no answer. I think one of the worst sites with VV, and not bothering much about bringing in audio or anything must be yahoo. I'm going to try and set up a facebook profile as I've also been invited by other friends as well.

Ari
----- Original Message ----- From: "Christopher Hallsworth" <chrishallsworth@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, June 28, 2007 10:01 AM
Subject: [access-uk] Re: Facebook - how to make it more accessible


I'll tell you about a similar story. I'm a massive fan of now defunct
Atomic Kitten, but I like their solo members, so I signed up to one of
their forums. Now, because they use visual verification during
registration, I e-mailed them explaining that I was blind and that I
couldn't see the visual verification, and within hours they've set up my
access to the forum! Couldn't believe that such a site would even give a
thought about accessibility as it's about a pop group! Just my two pence
worth.
On Thu, 28 Jun 2007 03:13:56 +0100, "Vanja Sudar" <vanja@xxxxxxxxxxx>
said:
This goes even further. I'm very impressed with facebook! I emailed them
baisicly telling them that I have difficulties signing up because I'm
blind and am unable to see their visual veryfication and asked if they
could help. Less than 5 hours after my email they set up my account for
me! I wish all website/companies were so responsive. I'm definitely very
impressed!
Vanja
http://www.sudar.co.uk
MSN messenger: sudar23@xxxxxxxxxxx
AIM: vanja121
Skype: vanja121
----- Original Message ----- From: Damon
  To: access-uk@xxxxxxxxxxxxx
  Sent: Wednesday, June 27, 2007 4:24 AM
  Subject: [access-uk] Facebook - how to make it more accessible


  Hi!

  Bit of progress here.

  I was banging on about facebook.com the other week. It's the big social
  networking site that everyone is talking and writing about. It's good
  in order to network, keep in touch with friends and business
  acquaintances. You can also find like-minded people there and all
  sorts. It seems that if you're not on facebook, you're not a proper
  human being if you are to believe The Guardian.

  The main barrier to using it is the verification graphic that you need
  to copy into a box at registration. Once beyond this point, you can use
  many of the features but some features have a further verification
  graphic that you need to get past in order to be able to add contacts,
  do email etc.

  I can now report, however, that after an email to the support team,
  they have taken away verification graphics for my account. What this
  now means is that I can use all of facebook's services. But at this
  stage it still means you need to be able to read verification graphics
  at the point of registration. Luckily though it's a once only thing now
  and they are working on an audio captcha idea.

  In order to get the graphics removed, go to the bottom of the page,
  click on help and find the help section about problems with
  registration. Get past all the FAQ stuff, you're looking for a form to
  fill in and send to the team. Within about 24 hours your internal
  verification graphics will be gone for good.

  I've started a really informal chat with one of the people there who is
  enthusiastic about accessibility too. She tells me she is now in
  contact with a few jaws users and they are really keen to move their
  product on.

  They have recently made their Gift Shop accessible. It works well.

  Go and give it a go. I urge you. Since being on facebook I have
  collected up around 21 friends and almost on a daily basis I am getting
  people who know me or have known me suddnly seeing I'm there and adding
  me to their friends list. I realise that talking about it in the
  abstract is just that, rather abstract, so go and give it a go. It
  would be awesome to create a blind network on there. And then offshoots
  can come out of, or feed into, that network and it could be really
  positive and interesting.

  And we can also help them hone the look and feel of their page, which
  isn't too bad usability wise, but the point is they are listening and
  keen to improve. Great news from a site with real egalitarian ambition.

  ...Damon




























  damon.rose@xxxxxxxxxxxxxx
  skype:  damonrose

  London, England.
Christopher Hallsworth
E-mail: chrishallsworth@xxxxxxxxxxxxxx
Skype name chrishallsworth7266
MSN: ch9675@xxxxxxxxxxx

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