I think they have improved accessability in US. -----Original message----- From: Clive.Lever@xxxxxxxxxxx Sent: 05/04/2013, 11:14 am To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: FW: Your Amazon.co.uk Kindle Enquiry Hi Mike, I've always found the Amazon Kindle technology leaves much to be desired, but the support from their team to be excellent. I also think that there will be strength in numbers here, so the more people they see writing to ask for accessible Kindles to continue to be made available, the more likely they will be to listen and act. It's the principle that if one person calls you an elephant you can comment about their perception of you, but if the whole world starts feeding you buns, get your trunk out the way! Best, Clive Clive Lever Diversity and Equality Officer Kent County Council Office: 01622 221163 Email: clive.lever@xxxxxxxxxxx Kent County Council Room G37 Sessions House Maidstone, Kent. ME14 1XQ -----Original Message----- From: access-uk-bounce@xxxxxxxxxxxxx [mailto:access-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Mike Cassidy Sent: 04 April 2013 18:24 To: Access-UK; New College Worcester Subject: [access-uk] FW: Your Amazon.co.uk Kindle Enquiry Hello Listers, This is the response from Amazon. Nice and vague, but I suppose not without hope. Cheers, Mike -----Original Message----- From: Amazon.co.uk [mailto:cs-reply@xxxxxxxxxxxx] Sent: 04 April 2013 18:16 To: mike.cassidy@xxxxxxxxxxxx Subject: Your Amazon.co.uk Kindle Enquiry Hello, Please accept my sincere apologies for the inconvenience caused. I understand your concern regarding the availability of Kindle Keyboard. Though currently the Kindle Keyboard is not available. We can assure you of numerous changes in future and Customer feedback like yours is very important in helping us continue to improve our products and services. Also, I've forwarded your comments as feedback to our Kindle development team and we'll consider your feedback as we plan further improvements. We're regularly working on improvements to your Kindle experience. I've let the Kindle team know you're interested in this Kindle Keyboard. We are glad that you've taken time to let us know about the areas for future improvements in our service. If want to give any further feedback on kindle please forward it to kindle-feedback@xxxxxxxxxxxx. Each suggestion will be read and taken into consideration. We thank for your patience and understanding. Did I solve your problem? If yes, please click here: http://www.amazon.co.uk/gp/help/survey?p=A2E0581QZKCZQN&k=hy If no, please click here: http://www.amazon.co.uk/gp/help/survey?p=A2E0581QZKCZQN&k=hn To contact us about an unrelated issue, please visit the Help section of our website: http://www.amazon.co.uk/help Warmest Regards vinod Your feedback is helping us build Earth's Most Customer-Centric Company. To manage your Kindle and content online, visit: http://www.amazon.co.uk/cs/manageyourkindle ---- Original message: ---- Dear Amazon, I am significantly concerned that Amazon has discontinued the Kindle Keyboard; it would seem that there is now no Kindle product accessible to totally blind users. I do hope that this is not going to be a continuing problem and that there will soon be an accessible product again. Thank you for your attention in this matter, Yours sincerely, Mike Cassidy ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq