I'm not sure what its called these days but shouldn't sky be reported to what is now the DRC?
Surely the DDA covers this? Trace----- Original Message ----- From: "Darran Ross" <darran.ross@xxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx> Sent: Sunday, November 16, 2008 5:40 PM Subject: [access-uk] Re: FW: A letter I wrote to sky.
Martin, I've also had issues with the website remote recording service not working, I.e.. telling me I'm not logged-in, whilst on the same page it clearly shows that I am logged in! Three e-mails to the relevant departments have resulted in three usual responses. Oh we are sorry to hear etc, but improvements are being made tothe service and will be implemented soon etc etc. All I can say for sure isthat no improvements have been implemented over the last couple of months, and I'm just about fed up with their lack of initiative in this area. The remote recording service was always a joy to use in the past, but it became more than a little difficult to use for me after they revamped the website last time around, with the result that I only go back to the site every couple of weeks or so to see if it has improved or not. It hasn't. I'm pretty sure there will be those replying to your letter on this listwith things like, I really don't know what your problem is, I can use it allwonderfully well, but that's not much use to those of us who are having difficulties where they didn't exist before. Regards. Darran ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq -- No virus found in this incoming message. Checked by AVG.Version: 7.5.549 / Virus Database: 270.9.2/1785 - Release Date: 13/11/2008 09:12
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