OK fine, Steve, actually I did think that so I am not totally stupid but I did want to check it out. Now that said please do understand I am not annoyed in any way. I had a lot of trouble for the past week with my Outlook Express and people on this list very kindly made very helpful suggestions, one of which was that I might well have a corupted file. Indeed I did and this was part of the problem. I kept insisting with BT that they had to sort it out and it took hours on the phone each day and eventually it got sorted but only through persistance. The final person did realize that it was a corupted file that was causing the problem and he addressed it partly. I still could not delete from my Inbox either via the keyboard or the mouse and he tried insisting that my mouse and keyboard must be faulty. However, 24 hours later and today I find everything is working absolutely fine. Now sorry about all that but here comes my question, if I moved to another service provider would I find that they would give me the same type of support as BT? You may wel smile and I cannot blame you but at least I did share computer or whatever it is called and they did eventually sort the problem. What happens with other service providers? Do they offer a similar type service?
Eleanor----- Original Message ----- From: "Steve Nutt" <steve@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx> Sent: Wednesday, March 11, 2009 9:15 AM Subject: [access-uk] Re: Eset version 4, is it accessible?
Hi Eleanor,You are slightly missing the point. While you are Eleanor@bt, that's fine. But when you find an internet supplier that is cheaper than BT, then you'll probably change to that provider. In doing so, you will lose your bt Emailaddress and have to change. This means telling everyone in your address book, change it on web sites where you shop, and a whole bag of inconvenience. If on the other hand, you were Eleanor@xxxxxxxxxxxxxxxxxx, you could take it with you, whichever provider you choose in the future. All the best Steve -----Original Message-----From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf OfEleanor Burke Sent: Wednesday 11 March 2009 09:01 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Eset version 4, is it accessible?Thanks Steve but as a general comment to you and everyone reading this, whatdoes it matter if I am Eleanor at BT or Eleanor at Eleanor ... I never givethought to these things. I can understand someone in business wanting it.Now maybe someone can enlighten me on this. I know Amro said he has his owntoo. Eleanor----- Original Message ----- From: "Steve Nutt" <steve@xxxxxxxxxxxxxx>To: <access-uk@xxxxxxxxxxxxx> Sent: Wednesday, March 11, 2009 8:21 AM Subject: [access-uk] Re: Eset version 4, is it accessible?Hi Eleanor, Having your own domain is like having your own personalised space on The Internet. For example, you could have an Email address of Eleanor@xxxxxxxxxxxxxxxxxx or something like that. Note that the domain must be available for you to have it, but there are plenty of places you can check. Then it doesn't matter which ISP you are with, you could carry your eleanorburke domain with you. You don't have to have a web site to own your own domain, but you can. For example, my web site is http://www.comproom.co.uk, and my Email address is steve@xxxxxxxxxxxxxxx Hence, comproom.co.uk is my domain. You can have .co.uk, .com, .biz. .me.uk, .org.uk, .net and all kinds of other types of domains. I hope this helps. All the best Steve -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Eleanor Burke Sent: Tuesday 10 March 2009 23:37 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Eset version 4, is it accessible? I don't know what Option 3 is, now isn't that dreadful and me paying to them!!! Incidentally I presume when you talk about having your own domain Steve, you mean that you have your own website also? So someone like me who does not, then that is of no value. Eleanor----- Original Message ----- From: "Steve Nutt" <steve@xxxxxxxxxxxxxx>To: <access-uk@xxxxxxxxxxxxx> Sent: Tuesday, March 10, 2009 11:25 PM Subject: [access-uk] Re: Eset version 4, is it accessible?Hi Eleanor, Because I am on Option 3, I got a letter about it from BT. I think it may have started, but if not, it starts in April. All the best Steve -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Eleanor Burke Sent: Tuesday 10 March 2009 20:04 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Eset version 4, is it accessible? That is a new one on me Steve. Will have to checkk that out then. Eleanor----- Original Message ----- From: "Steve Nutt" <steve@xxxxxxxxxxxxxx>To: <access-uk@xxxxxxxxxxxxx> Sent: Tuesday, March 10, 2009 6:21 PM Subject: [access-uk] Re: Eset version 4, is it accessible?Hi Carol, Probably not any more now that 0845 numbers are free from BT if you are on one of their Option plans. All the best Steve -----Original Message-----From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On BehalfOf Carol Pearson Sent: Tuesday 10 March 2009 15:45 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Eset version 4, is it accessible? Hi Alexander, Oh, I don't remember seeing this number so I've taken it for futurereference. The one I gave yesterday was 01202 5488888. I don't know ifit still works but, if it does, it may be a cheaper option for some than the 0845 number. -- Carol carol.pearson29@xxxxxxxxxxxxxx On Tuesday, March 10, 2009 9:52 AM (UK time), Alexander Shannon at alexander.shannon@xxxxxxxxxxxxxx said:Hi Peter, carol, Amro and all Eset users, Following Peters request for help with a number for Eset, I'm also a user of Eset products, (Nod32 in my case), and I had reason to contact Eset support by telephone yesterday, so after reading messages on this thread, I took a look at www.eset.co.uk and found they do have a support number, it is 0845 838 0832 I hope that helps. 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