[access-uk] Eset help was Re: Re: R: Re: Anti-virus

  • From: Catherine Turner <catherineturner2007@xxxxxxxxxxxxxx>
  • To: access-uk@xxxxxxxxxxxxx
  • Date: Sun, 16 Feb 2014 09:59:12 +0000

Hi,

I downloaded a trial of Eset Smart Security and am struggling a bit.
Can anyone who uses it give me any tips?  I'm using JAWS and realize I
have to use the JAWS cursor but I find it doesn't always behave well
-the cursor sometimes seems to get stuck on certain bits of the
screen.

Some specific things I have problems with:
1.  I think the virus database is not the latest one, assuming the
numbers relate to date.  Perhaps this is because I only have a trial,
if not I wonder how to make it update or set up to automatically
update?

2.  When I did a scan a dll file came up as an error.  I wasn't able
to read what the type of error was as it was a case of "dot dot dot"
being displayed and I don't know if/how to scroll it.  With the
actions, it seemed my only options were to ignore it or delete it.  I
figure I shouldn't go around deleting DLLs without knowing what
they're for so I ignored it.  This worries me slightly.  Any thoughts?

I'd really like to use Eset as it comes up repeatedly as reliable and
accessible but am feeling quite frustrated att the moment.  As for
AVG, last time I tried that about a year ago I found it inaccessible
with unlabeled buttons and annoying with installing toolbars I didn't
want into Internet Explorer.  But others have said they find it
accessible so am beginning to wonder about trying it again...any help
on Eset gratefully received...

Catherine

On 2/15/14, Steve Nutt <steve@xxxxxxxxxxxxxx> wrote:
> Hi,
>
> Just to add that Eset care about accessibility.  I as a reseller engage
> with
> them quite a bit about this.  They always make sure that the screen reader
> never gets blocked when popups occur.  I certainly applaud them both as a
> reseller and a user.  Their support to end users and partners is to me,
> second to none.  Yes, some of their screens still need work but they are
> aware of it.
>
> All the best
>
> steve
>
> --
> Computer Room Services
> 77 Exeter Close
> Stevenage
> Hertfordshire
> SG1 4PW
> Tel: +44(0)1438-742286
> Mob: +44(0)7956-334938
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> Email: steve@xxxxxxxxxxxxxx
> Web: http://www.comproom.co.uk
>
> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
> Mobeen Iqbal
> Sent: 14 February 2014 18:11
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: R: Re: Anti-virus
>
> another vote for eset. norton i hate with a passion and its the anti
> virus i've most often had to remove from computers. accessibility isn't
> that great from the little i've managed to actually do with it.
> kaspersky would be a great solution if accessibility was improved. sadly
> they don't seem to take it seriously. as for eset, they take an active
> interest in accessibility and try and improve their products based on
> feedback.
>
> Mo.
>
> On 14/02/2014 17:54, Vanja Sudar wrote:
>> For me eset NOD32 does perform the best, is fairly accessible and I
>> will certainly stick to it.
>>
>> -----Original Message----- From: RMPortal
>> Sent: Friday, February 14, 2014 3:59 PM
>> To: access-uk@xxxxxxxxxxxxx
>> Subject: [access-uk] R: Re: Anti-virus
>>
>> There was an article about anti-virus programmes in "Computer Active"
>> recently in which the first three from their trials throughout the
>> year were
>> Kaspersky, Norton and Eset. They found the free security programmes to be
>> less effective with Avast coming ahead of  AVG. They were not
>> impressed with
>> Microsoft Security essentials and said they thought Microsoft were
>> gradually
>> letting it go. They of course, had nothing about accessibility.
>> What they said about Norton was interesting in that it had had a few
>> years
>> of performing badly but had performed consistently well in tests for them
>> since 2009. It's also one of the cheapest of those which charge  - £24
>> for a
>> licence for a single computer. What I remember about Norton
>> (admittedly over
>> ten years ago now) is that it slowed the computer down particularly with
>> booting up. I didn't find it particularly easy to operate either.
>>
>> I found Eset's Nod 32 took a bit of time to get used to but once I had
>> found
>> out how it worked I could do most things I wanted to. Again, that was
>> about
>> 5 years ago and things have probably changed since then.
>> I've no idea how accessible Kaspersky is. I would be very interested
>> to know
>> if anyone has tried it and how accessible it is.
>>
>> Of the freebies I tried Avast and gave it up almost immediately, it was
>> almost impossible to do anything.
>>
>> I let AVTG check e-mails but have to use other programmes for malware.
>>
>> I think I'm going to have to change something before April when XP
>> support
>> stops, first and foremost a new OS and then decide on the security
>> programme.
>>
>> Best wishes
>>
>> Robert
>>
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My blog:
http://catherineturner.wordpress.com
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