[access-uk] Re: Email with BT query

  • From: "Iain Lackie" <ilackie@xxxxxxxxxxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Thu, 17 Dec 2009 18:27:57 -0000

Hi
does your BT webmail page have a junk folder? Perhaps messages are ending up 
there.

Iain


From: Jackie Cairns 
Sent: Thursday, December 17, 2009 5:45 PM
To: access-uk@xxxxxxxxxxxxx 
Subject: [access-uk] Email with BT query


Could some of you more knowledgeable people please help with any suggestions 
for a problem I appear to be having with Emails now I have switched provider to 
BT?

I have joined the lists I wish to be subscribed to, namely this one, BCAB, the 
Talks UK list and Recycle It.  But I attempted to also join both the BookSense 
and Vi-Genaccess lists.  In the case of the BookSense list, I asked Steve to 
add me.  He didn't even get that Email, so he is not receiving any Email from 
me at home.  And I got confirmation that I had successfully joined the 
Vi-Genaccess list, except I get no messages from there, nor a response from 
contacting the moderator about it.  I am not sure I am even getting all Emails 
coming through to the lists that do work if I compare them to those I receive 
at work, where I am also subscribed.

I suspect, therefore, that there is something strange going on with BT, and 
wonder if anyone else has experienced this kind of problem, where certain 
Emails are blocked?  I have a junk folder, but nothing is coming through via 
that.  I would willingly contact BT Broadband if I knew what to say as I'm not 
even sure whether it is at their end.

I don't have any additional antispam software running on my PC, and simply use 
AVG 8 Free Edition.

Any suggestions much appreciated as I haven't experienced this before, and am 
not sure where to start really.

For clarification, I am running XP Home Edition with various versions of JAWS 
on a Netbook.

Thanks.

Kind Regards,

J


Jackie Cairns
jackie.cairnsplace@xxxxxxxxxxxxxx

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