[access-uk] Electronic Law Book from the Open University Resolved 100%
- From: "ELEANOR BURKE" <eleanorburke@xxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>, <bcab@xxxxxxxxxxxxx>
- Date: Fri, 12 Jun 2009 14:20:12 +0100
I would like to thank all of you for taking such an interest in my posting with
regard to the lack of accessability of my law textbook through the Open
University. The publishers acknowledged that there was an electronic copy
available while the Open University insisted for months and even up until
today, that I could not and would be unable to receive same. I was even sent a
letter from the publisher yesterday quoting exactly what the Open University
said to me, a retraction of their initial statement. Today however, good news,
a letter of apology to me from the Open University and the Publishers and
indeed the college of Law. I am being sent by currier the electronic copy of
the book today and the files are being e-mailled to me also today. This was a
battle (sadly) which has gone on for over 6 months but it is great to have a
positive outcome. Important to standby what one believes. Thanks to those of
you who wrote to me off list too expressing your concern and abhorence that I
was not having my needs met.
Eleanor Burke
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