Eleanor, my previous reply to you on this is still my advice. Sometimes people have to give things a try for themselves, not just assume it's going to be too difficult. I still believe if your friend find it too difficult to set up, then they'll find it too difficult to operate once it is. So, encourage him/her to go to their banks website, and try signing up for online banking, and if they have specific issues, then if we know what they are, maybe help will be available - Andy ----- Original Message ----- From: Eleanor Burke To: access-uk@xxxxxxxxxxxxx Sent: Tuesday, December 14, 2010 3:35 PM Subject: [access-uk] E-banking I have a friend who is blind and who had never heard of e-banking. I cannot help her as I do not do it. Anyone have any tips please I can pass on? You can contact me off list at eleanorburke@xxxxxxxxxxxxxx Thanks.