[access-uk] Re: [EXTERNAL] Re: TV with audio description

  • From: "Jackie Brown" <jackieannbrown62@xxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Wed, 18 Nov 2020 09:45:44 -0000

Hi Steve

 

I'm with you on that.  There is no doubt in my mind that it is not a JAWS
issue as it has been going on for a long time now.  It's a Freelists
problem, and is the only list where I have seen it happening.

 

Kind regards,

 

Jackie Brown

Email: jackieannbrown62@xxxxxxxxx

 

From: access-uk@xxxxxxxxxxxxx <access-uk@xxxxxxxxxxxxx> On Behalf Of Steve
Nutt
Sent: 18 November 2020 09:41
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: [EXTERNAL] Re: TV with audio description

 

Hi Jackie,

 

I have noticed that it tends to happen a lot with for example, organisation
accounts, such as RNIB.  I believe Paul and Ibrahim both post from RNIB
addresses, or at least from Exchange accounts.

 

All the best

 

Steve

 

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From: access-uk@xxxxxxxxxxxxx <mailto:access-uk@xxxxxxxxxxxxx>
<access-uk@xxxxxxxxxxxxx <mailto:access-uk@xxxxxxxxxxxxx> > On Behalf Of
Jackie Brown
Sent: 17 November 2020 19:43
To: access-uk@xxxxxxxxxxxxx <mailto:access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: [EXTERNAL] Re: TV with audio description

 

It is the Freelists problem not JAWS, and it only seems to occur on certain
accounts for whatever reason.

 

Kind regards,

 

Jackie Brown

Email: jackieannbrown62@xxxxxxxxx <mailto:jackieannbrown62@xxxxxxxxx

 

From: access-uk@xxxxxxxxxxxxx <mailto:access-uk@xxxxxxxxxxxxx>
<access-uk@xxxxxxxxxxxxx> On Behalf Of pete gurney
Sent: 17 November 2020 17:36
To: access-uk@xxxxxxxxxxxxx <mailto:access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: [EXTERNAL] Re: TV with audio description

 

hi Steve and Paul,

 

i think this might be related to the new jaws 2021.

it would be interesting to see if everyone who appear to receive blank
messages have installed the new version of jaws.

this started happening to me as soon as i installed it.

and from looking at the properties of the messages it's the ones that arrive
as plain text that jaws isn't reading.

if i go into the message, select all and copy it and then paste it into
notepad jaws then reads the message.

 likewise if i close jaws, load NVDA and then go into that same message that
appeard blank to jaws NVDA sees and reads it without a problem.

 

pete.

 

-- 

 

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