The thread in which Diskeeper has been mentioned and the praise it seems to have received from Steve and others has led me to give it a try - or perhaps I should say "Attempt to do so!" As I understood the web site I first had to create a Profile, which I did, and then I should receive an e-mail including a link which would enable me to download the installer for the 30 day trial of the Home version. Is that what should have happened? An hour later, and no e-mail! Thanks in advance for any suggestions as to where I have gone wrong. Douglas -- Douglas Harrison ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq