[access-uk] Re: Disgusted with TV Licensing website
- From: David Boden <David.Boden@xxxxxxxxxxxxxx>
- To: "access-uk@xxxxxxxxxxxxx" <access-uk@xxxxxxxxxxxxx>
- Date: Tue, 9 Sep 2014 10:13:38 +0000
I had the same sort of issue, Chris, the other week when I tried to notify them
of my new address. Everything seems to read well, with a list of what options
there are, but no means of actually getting into the options of changing
anything. I phoned them instead and said that their website is lacking.
David Boden
Technical Specialist
ICT – Operational Delivery
Environment and Resources
Trentside Office
County Hall
Loughborough Road
West Bridgford
Nottingham
NG2 7QP
0115 977 4573
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Christopher Hallsworth
Sent: 09 September 2014 07:19
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Disgusted with TV Licensing website
Hi all
I received a notification by email to view my license. So went on it,
signed in and thought I would update my email address. Well no matter
what I do, including using JAWS instead of NVDA, Internet Explorer
instead of Firefox, I could not select what I want to change. Tried
pressing enter, space, even the JAWS cursor would not let me go very far
with the page. The reason I am truly disgusted is because a site that
claims to be accessible just isn't when it comes to changing details and
yet we are required by law to have a TV license. So ok no big issue for
me at least but may be for others so just making you aware and informing
what I think to the site. Not happy at all. Regards Chris.
--
Christopher Hallsworth
Student at the Hadley School for the Blind
www.hadley.edu
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