I have tried this Jackie, unsuccessfully! I am told that the book has
downloaded but it is not in my downloads folder. I asked my friend to do is on
her computer, she is a sighted person, she had no problem but what was
interesting is that once it had downloaded she said that at the bottom of her
screen she had an option to open or save the zip file. I have tried this
numerous times today but to no avail and. my computer insists that this file
was downloaded today the 7th of June 2020. if I go and search for something
else to download for example 7 zip, and I save this it is saved in my downloads
folder!
http://www.justgiving.com/Eleanor-Burke-Aniridia Link ;
On 7 Jun 2020, at 08:28, Jackie Brown <jackieannbrown62@xxxxxxxxx> wrote:
Hi Eleanor
So you have logged in, searched for a title, then entered on that title’s
link? You then proceed to the Download button further down that page. You
should – though I grant you it doesn’t happen every time – get a message to
say your book is in your Pending Downloads. This doesn’t mean it has
downloaded to your computer, it means the book has been requested from the
RNIB server, and it is being prepared for download. After a few minutes,
then, go to your account near the top of the page, and choose Pending
Downloads from that menu. In here, you should see books that are ready to
download, so press the button on the one you want, and it should eventually
land in your computer’s Downloads folder. If it doesn’t, go back to the link
that is the title of the book you want and press it again. It should then
chivvy it along to download.
I know this sounds like bunkum, but that’s what you have to do in order to
use the service. I love it, but I agree with those who say it’s clunky and
not for the faint-hearted!
Kind regards,
Jackie Brown
Email: jackieannbrown62@xxxxxxxxx
From: access-uk@xxxxxxxxxxxxx <access-uk@xxxxxxxxxxxxx> On Behalf Of Eleanor
Burke
Sent: 06 June 2020 17:44
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Direct link request
Can’t find it, definitely not in my downloads folder
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of ;
CJ & AA MAY
Sent: 06 June 2020 17:27
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Direct link request
Once you are told that the book has downloaded, you need to give it a few
minutes, but should then find it in your downloads folder.
