iOS app is horrible too.
Iain
On 12/02/2016 08:19, Steve Nutt wrote:
Hi,
The Android app is horrible to be frank, and now it has been renamed to My 5
not Demand 5.
All the best
Steve
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-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Bailey, Sarah
Sent: 11 February 2016 09:43
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Demand 5 and AD, Anyone?
Hello Darran,
This is a message from Charlie Coyle who works in the team here at RNIB who
work on Audio description.
Many thanks for your query.
You can refer to the TV Guide on Channel 5's website to find out which
programmes have been audio described. Please note, there is no AD or audio
description category within the Demand 5 player website or smartphone apps
so viewers will need to identify programmes from the TV guide and then
choose AD once the video has started playing. I know this mightn't be the
easiest way of finding shows with audio description but, unfortunately,
that's the only way when using Demand 5.
A colleague of mine has been able to get shows to play with AD on the web
player but I haven't been able to achieve this when using it with a screen
reader (JAWS). I'm an iOS user and I have got programmes with AD to work
with their iOS app. When the show starts playing, you need to flick until
you get to the audio description off button. Double tap on that. When you
flick to it again, it should then tell you that the button is 'selected'.
Even though the button's label still says it's off, if the button is
selected the AD should play. I do know that the Android app should work with
AD but I'm told it's not the easiest app to use with Talkback.
Unfortunately, I haven't tested it myself so am unable to give you any
specific instructions on activating AD using it.
I'm sorry if the answer I've provided isn't what you were hoping for. If you
have any suggestions as to the accessibility of the Demand 5 website and or
apps, please do feel free to either email us or contact Channel 5 directly
if you prefer.
If you have any further or follow-up questions, please do feel free to email
us at any time at the following address:
broadcasting@xxxxxxxxxxx
I hope I've gone some way to answering your query.
Kind regards,
Charlie
Charles Coyle
Trainee Project Assistant (TGS)
Please note that I don't work on Mondays
RNIB (Royal National Institute of Blind People)
105 Judd Street
London
WC1H 9NE
t: 020 7874 1359
e: charles.coyle@xxxxxxxxxxx
w: www.rnib.org.uk
Join us on Facebook: www.facebook.com/rnibuk Follow us on twitter:
www.twitter.com/rnib
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Darran Ross
Sent: 10 February 2016 16:28
To: Access-UK
Subject: [access-uk] Demand 5 and AD, Anyone?
Hi List.
Has anyone on here been able to access any audio described material on
Demand 5?
I've read the RNIB stuff about it being available from last July, but no
matter how many times I revisit the site and try to access AD programming, I
simply can't do it.
Come to that, I can't even find the "AD" indicator for shows that carry
description!
As you can tell, one's not having much success with the whole demand 5 AD
thing. So any useful tips and tricks would be great, before I contact
Channel 5 direct with my difficulties.
I've tried to achieve this using JAWS 14, 16 and 17 with IE11.
Many thanks.
Darran
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