Couldn't agree more. The whole process could be handled digitally from filling the form in to not having to print the bloody thing and post it by snail-mail, to scanning your various bits of evidence and sending it all off online. The mountains of paperwork I get through are a major nightmare, even though I'm at least marginally literate and have an IQ of more than zero. There must be so many people who can't cope with all this red tape, and, as we've been hearing, fall foul of the time limits imposed by DWP through no direct fault of their own. Of course, not everyone can cope with life online either, at which point I feel they need barrowloads of extra help, which is presumably not available in reality. Vince. ======================================== Message Received: Feb 26 2014, 06:53 PM From: "C. M. B." To: access-uk@xxxxxxxxxxxxx Cc: Subject: [access-uk] DLA Entitlement Letter availability digitally. Hello all, Does anybody know if there is a way to receive a copy of one’s DLA entitlement letter digitally? e.g. through direct.gov or gov.uk or something like that? The DWP seem extremely reluctant to send a copy digitally even through encrypted email (I’m not talking about simple SSL or such, I’m talking advanced encryption where only sender-receiver can access the contents of the email, ignore that if you don’t know what I’m talking about, I don’t want to baffle everybody with a long essay of how there are better ways of encrypting emails). It’s a royal pain in the backside to have to wait 2 weeks for a DLA entitlement letter every 3 months when a certain company likes to see one that is recent and I’ve been lucky to arrange a lot of online communications with certain companies to do this. It seems rather backwards for the Government to go so-called digital with Gov.uk and such and not even communicate digitally with those who find it much easier and more efficient to access their own information that way. It’s all very well filling in forms online and such, but it would be nice to get our proof letter copies online somehow. Anyway, I’d appreciate any suggestions on how to go about this, especially if anyone has managed to do this. Kindly, Craig Blake** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq